Finance Operations Specialist - On Demand

YOUR MISSION

Glovo launched Glovo On-Demand in 2022, a new vertical with the purpose of helping partners power their own delivery channels using our world-class logistics network. Since this is a young business unit, we don’t have all the answers yet—and that’s where you come in. As Finance Operations Senior Assistant, you will have a key role over the next 12–18 months in supporting the rapid growth and increasing complexity of Glovo On-demand Finance Operations. 

If you’re someone who enjoys getting their hands dirty with data, fixing broken processes, and working in a fast-paced, multicultural environment where your technical input actually changes how we operate, this is for you.

THE JOURNEY

• Own On-demand finance operations E2E.
• Generate invoices and payments files accurately in a timely manner. 
• Support payment collection processes, negotiating payment terms when necessary.
• Update and maintain billing records and master data when applicable. 
• Support the resolution of partner invoicing and payment inquiries within agreed SLA’s.
• Collaborate closely and proactively with commercial teams in resolving all billing related inquiries within established SLAs. 
• Assist in identifying and implementing E2E process improvements. 
• Assist with pricing reconciliations. 
• Maintain and update billing documentation thoroughly and accurately, in accordance with department guidelines. 
• Support pricing analysis including deep-dives on partner or country-level profitability and identify margin improvement opportunities.

WHAT YOU WILL BRING TO THE RIDE

• 2+ years’ experience in B2B billing, AP/AR experience is a plus.
• Highly organized and able to multi task in a fast-paced environment with attention to detail with a quality focus.
• A data-driven mentality, using analytics to resolve problems, make informed decisions and optimize processes.
• Ability to develop in a multicultural environment; a true team player.
• Adaptability, Patience and Responsiveness and service-oriented attitude.
• Office Suite expertise (Excel).
• Excellent English and Spanish communication skills.
• Knowledge of ERP systems (SAP, Navision, Business Central, Salesforce..), experience in shared service centers, global finance operations, process improvement or accounting are a plus.
• Experience working with SQL is a plus.
• Familiarity with scripting languages (ex. Google Apps Script) for data manipulation is a plus.