Manager – Redemption Strategy & Member Lifecycle (Contract role)- Corporate Office

Langham Hospitality Group is seeking an experienced and commercially driven professional to join our Loyalty team as a consultant – Redemption Strategy & Member Lifecycle. This role will play a critical part in transforming and optimizing our loyalty redemption ecosystem. The successful candidate will be responsible for refining the redemption programme, enhancing the customer experience, and developing
a compelling and commercially viable redemption offering that drives member engagement, repeat transactions, and long-term value.