Job Description
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Customer Support Engineer based in the United States.
This role sits at the intersection of deep technical problem-solving and trusted customer partnership, supporting organizations that rely on complex network infrastructure and automation platforms. You will act as a hands-on technical advisor, helping customers deploy, operate, and scale critical systems with confidence. The position blends troubleshooting, architecture guidance, and proactive engagement across the full customer lifecycle. You will work closely with engineering, product, and customer success teams to ensure seamless adoption and long-term platform reliability. This is a high-impact role where your expertise directly shapes customer outcomes and product evolution. You will operate in a fast-paced, collaborative environment centered on open-source technologies and modern network automation. Success in this role means becoming a trusted extension of your customers’ technical teams.
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Customer Support Engineer based in the United States.
This role sits at the intersection of deep technical problem-solving and trusted customer partnership, supporting organizations that rely on complex network infrastructure and automation platforms. You will act as a hands-on technical advisor, helping customers deploy, operate, and scale critical systems with confidence. The position blends troubleshooting, architecture guidance, and proactive engagement across the full customer lifecycle. You will work closely with engineering, product, and customer success teams to ensure seamless adoption and long-term platform reliability. This is a high-impact role where your expertise directly shapes customer outcomes and product evolution. You will operate in a fast-paced, collaborative environment centered on open-source technologies and modern network automation. Success in this role means becoming a trusted extension of your customers’ technical teams.