Onsite Administrative Assistant (The Ridge at Wiregrass)

 

 

Role: Onsite Administrative Assistant

Location: Wesley Chapel, FL

Community: The Ridge at Wiregrass Ranch

Pay Range: $20.00 -$24.00 per hour (depending on education and experience)

Job Type: Full Time

 

Company Summary

RealManage Elevated Onsite is a division of RealManage, a company that specializes in the management of community associations with onsite staff. Our mission is to provide the best possible lifestyle HOA management services to our partner communities by encompassing the Best People, Best Technology, and Best Service reputation of RealManage and its CiraConnect division. The RealManage Elevated Onsite professional staff has decades of experience managing age-restricted communities, luxury high-rise condominiums, co-ops, urban mixed-use, and large-scale single-family developments with complex amenities. Our focus is on customer service and lifestyle for the residents and the boards we serve- ensuring that the community receives the finest management in the industry.

RealManage Elevated Onsite is a values-based company with the following values as our guiding principles:

• Integrity: we always do the right thing.
• Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship.
• Selflessness: more than teamwork; we are part of something special and much larger than any of us.
• Personal Relationships: we are a professional services company; people do business with people they like.
• Always Improving: never satisfied, always learning, and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better.

Join RealManage Elevated Onsite fast-growing team where energy, teamwork, innovation, and contribution are highly valued.

Each branch proudly serves a diverse mix of single-family, townhome, and condominium communities. These community associations are of all sizes, from small communities to large, master-planned communities.

RealManage has earned the prestigious Certified™ recognition from Great Place to Work®, a global authority on workplace culture, employee experience, and leadership excellence. This accolade is a testament to the positive feedback from our employees about their RealManage experience.

 

Community Summary

The Ridge at Wiregrass stands out as a premier residential community, renowned for its exceptional design and vibrant lifestyle offerings. With beautifully appointed homes featuring elegant tile roofs, paver driveways, and exquisite granite kitchens, this community embodies a perfect blend of luxury and comfort. Residents appreciate the thoughtful planning that has gone into each aspect of the neighborhood, including a state-of-the-art clubhouse that serves as a central hub for social gatherings and recreational activities. The Ridge at Wiregrass boasts a resort-style amenity package that includes heated pools, water slides, and a variety of sports facilities, ensuring there is something for everyone to enjoy. The friendly and professional staff are dedicated to providing unparalleled customer experience, making every interaction pleasant and informative.

 

  

Role Summary

The Onsite Administrative Assistant assists in the management of daily operations of community associations delivering professional services and exceptional customer satisfaction in accordance with the service level agreement, and in alignment with the company’s guiding principles. 

 

Responsibilities

• Handling day-to-day tasks and communication in a fast-paced environment
• Answer Questions Related to Resident Accounts
• Assist with Accounts Payable Cases (upload invoices, lost vendor checks, set up new vendors, add vendor COI's)
• Maintain Document Archive across all Repositories
• Order Office Supplies and Break Room Beverages/Supplies
• Schedule Zoom meetings for Committees
• Administer Projects assigned by Management 

Disclaimer

This description is not intended to be an exhaustive list of duties. Responsibilities may evolve based on Board direction and community needs. Reasonable accommodations may be made to enable qualified individuals to perform the essential functions of this position.

• High school diploma or GED required. Associate degree preferred
• Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers
• Excellent computer proficiency (MS Office – Word, Excel and Power Point)
• Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
• Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices 

 

Physical Requirements

• Ability to sit for prolonged periods at a desk and work on a computer.
• Ability to occasionally stand, walk, bend, or reach as needed.
• Ability to lift or move objects up to 10–15 pounds (e.g., files, office supplies).
• Manual dexterity to operate a computer keyboard, mouse, telephone, and other office equipment.
• Visual acuity to read printed materials, spreadsheets, and computer screens.
• Hearing and speech ability to communicate effectively in person, by phone, and in virtual meetings.
• Ability to work in a standard office environment with moderate noise levels.
• Ability to work a standard schedule, with occasional extended hours as required.

 

Pay and Benefits

$20.00 - $24.00 per hour (depending on education and experience)

 

Benefits Include

• Medical Insurance - Company will pay the premium for Employee Only Tier on the HSA plan
• Dental Insurance
• Vision Insurance
• Life and Disability Insurance
• HSA (Required High-Deductible Medical Plan to be eligible)
• FSA account for health-related expenses
• FSA account for dependent care expenses
• Education Reimbursement for industry related classes
• 401K match after 1 year
• Employee Assistance Program (EAP)
• 9 paid holidays and 2 floating holidays

 

EEO & Values Statement

RealManage is a values‑based, equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.