Supplier Relationship manager

About the job

As Supplier Relationship & Third-Party Risk Manager, you will play a key role in strengthening how MSIG Europe manages supplier relationships, vendor performance, and third-party risk across the organization. Reporting to the Head of Procurement in the Netherlands, you will lead the development and continuous improvement of the supplier governance and Third-Party Risk Management (TPRM) framework in a highly regulated international insurance environment.

You will act as a trusted procurement advisor and commercial partner to the business, ensuring supplier resilience, regulatory compliance, and long-term value creation. Working closely with Procurement, IT, Legal, Information Security, Cyber Security, and business stakeholders, you will oversee the full supplier lifecycle while helping to build a best-in-class Procurement function across MSIG Europe.

This role offers the opportunity to operate at a strategic level while remaining hands-on in supplier governance, risk management, stakeholder engagement, and continuous improvement initiatives.

On a day to day you will

• Develop and continuously improve the supplier relationship management and third-party risk framework across MSIG Europe.
• Build strong partnerships with internal stakeholders to align procurement objectives with business needs.
• Act as a procurement advisor and commercial partner on third-party spend, supplier performance, and risk-related matters.
• Contribute to the Procurement strategy with a focus on supplier resilience, risk-informed sourcing, and long-term value creation.
• Ensure the Procurement Framework is understood, adopted, and implemented across the organization.
• Establish and maintain governance processes for critical suppliers and contracts.
• Create and manage supplier scorecards, KPIs, dashboards, and performance reporting.
• Lead Quarterly Service Reviews (QSRs) and annual executive supplier meetings.
• Identify supplier performance gaps and drive Service Improvement Plans where needed.
• Influence supplier performance through effective negotiation, constructive challenge, and contractual management.
• Collaborate with IT, Legal, Cyber Security, Information Security, and vendor managers to assess supplier risks and address performance concerns.
• Coordinate Third-Party Risk Management activities across departments and ensure compliance with internal policies and external regulations.
• Manage regulatory reporting obligations related to critical vendors, including interactions with regulators such as the NBB.
• Maintain and update risk assessment methodologies and templates to align with evolving regulatory requirements, including DORA.
• Monitor external market developments and emerging risks related to third-party contracting.
• Support the adoption of procurement technologies, analytics, and best-practice procurement processes.
• Take ownership of procurement projects and initiatives as assigned by the Head of Procurement.
• Contribute to cross-border procurement initiatives and support organizational change efforts.

Your profile

• Proven experience in Supplier Relationship Management, Procurement, Vendor Management, or Third-Party Risk Management.
• Experience working within highly regulated industries such as insurance, banking, or financial services.
• Strong understanding of third-party risk, supplier governance, and regulatory requirements.
• Knowledge of European regulatory frameworks, including DORA, is considered a strong advantage.
• Excellent stakeholder management and relationship-building skills across all organizational levels, including executive leadership.
• Strong communication and influencing skills with the ability to challenge constructively and negotiate effectively.
• Commercially minded with the ability to balance cost, risk, resilience, and long-term value.
• Affinity with legal and contractual aspects of supplier management and the ability to translate business needs into contractual frameworks.
• Comfortable working independently in a dynamic and evolving environment while driving best practices.
• Strategic thinker with strong analytical, problem-solving, and decision-making capabilities.
• Fluent in English; Dutch, French, or German are considered an advantage.
• A proactive self-starter with a collaborative mindset and strong sense of accountability.

What success looks like

• Building strong and resilient supplier relationships across the organization.
• Improving supplier performance visibility through effective governance and reporting.
• Ensuring compliance with regulatory and internal third-party risk requirements.
• Driving procurement best practices and strengthening procurement maturity across MSIG Europe.
• Supporting innovation, operational resilience, and long-term business value through strategic supplier partnerships.