Birdies Cafe & Bar Host

Greeter Position Overview: To ensure all guests are greeted and seated in a friendly and courteous manner using appropriate procedures, in accordance with Omni Standards. To handle all payment transactions for all foods and/or beverages purchased in the hotel's restaurants.   Key Responsibilities: Answering phone correctly and politely Takes reservations as needed and enter into Open Table correctly according to training guidelines Greeting guests and seat guests Keep host stand clean and organized Control heavy volume at Restaurant entrance Knowledge of hotel property Inform the guest about daily features and menu items Knowledge of Bobs concept and menu Attend to and anticipate guest’s needs Familiarization with menu and know how to properly take to go orders as needed Follow server rotation, seating and informing servers with chits correctly Inform manager of all potential issues or complaints immediately Provide nightly guest tracking to manager prior to leaving Complete other tasks as assigned by management. Qualifications: Be committed to providing exceptional customer service Ability to multi-task Must be able to stand for 8+ hour per day Flexible Scheduling to include nights, weekends, and holidays Must be Food Handler and TABC certified