Job Description
Helping others improve and turn their lives around – there’s no better feeling. It’s what we do for thousands of people at more than 150 sites across the UK. Be a part of it.
We are looking for a friendly, professional Receptionist with a passion for making a difference to others.
You’ll be working full time, 40 hours per week at Cygnet Hospital Kidsgrove, helping provide a safe, welcoming environment for colleagues, visitors and the people in our care.
Cygnet Hospital Kidsgrove is our hospital for women in Staffordshire.
There are two wards at the hospital; a 20 bed Acute service for women and an 11 bed Highly Specialised Personality Disorder Rehabilitation service.
Crocus Ward provides a safe and stabilising environment for women who are experiencing an acute episode of mental illness and require an emergency admission. Burleigh Ward provides specialised support for women with a personality disorder and other complex needs.
Your day-to-day...
- Provide a professional, welcoming reception experience
- Greet visitors & notify the appropriate member of staff of their arrival
- Ensure visitors sign in & out, and that patients leaving & returning are recorded appropriately
- Answer & transfer all incoming calls & take messages where appropriate
- Sort & distribute post
- Assist with general office duties as required
- Keep the reception area clean & tidy
- Promote the safety & security of all site users & ensure all staff comply with security protocols
Why Cygnet? We’ll offer you…
- Strong career progression opportunities
- Expert supervision & support
- Pension scheme
- “Cycle to work” scheme & employee discount saving
You are...
- An experienced receptionist/administrator used to working with customers/clients
- Organised, naturally helpful & a good multi-tasker
- Computer literate – including Windows/Word/Excel/Outlook or equivalent
- Knowledgeable of telephone systems
- Polite, friendly & approachable with excellent communication skills
- GCSE Maths & English qualified, with a good level of numeracy & literacy
- Diligent & accurate, with an eye for detail & an understanding of confidentiality
Successful candidates will be required to undergo an enhanced DBS check.
Cygnet has been providing a national network of high-quality specialist mental health services for more than 30 years. We have built a reputation for delivering pioneering services and outstanding outcomes. Our expert care enables thousands of individuals to consistently make a positive difference to their lives.
What next?
If you care about making a difference – we want to talk to you.
Click the button to apply