Express Service Advisor | Base + Commission - Holmes Tuttle Ford

QL Service Advisor – Holmes Tuttle Ford

Be the first point of connection for customers in a fast‑paced, high‑energy service environment.

If you’re customer‑focused, organized, and thrive in a quick‑moving setting, this role puts you right at the center of the service experience. As a QL Service Advisor, you’ll greet customers, explain recommended services, and ensure a smooth, efficient visit from check‑in to checkout—while helping drive trust and satisfaction.

Holmes Tuttle Ford is looking for a motivated, service‑oriented individual who enjoys working with people, managing multiple tasks, and delivering great service with speed and accuracy.

Why Join Us?

• High‑volume quick service lane with steady customer flow
• Customer‑facing role with consistent daily interaction
• Supportive team environment with training and clear processes
• Opportunity to grow into a full-Service Advisor role
• Work with a trusted, manufacturer‑backed brand
• Professional, organized service drive focused on efficiency

Whether you’re experienced in service advising or ready to grow into the role, this is a great opportunity to build momentum in your automotive career.

 

QL Service Advisor Job Responsibilities

• Greet quick‑service customers promptly and professionally
• Conduct vehicle walk‑arounds and recommend maintenance services
• Write repair orders accurately and efficiently
• Communicate service needs clearly to technicians and customers
• Monitor service progress and keep customers informed
• Answer basic questions regarding services, pricing, and timing
• Ensure a smooth checkout and positive final impression
• Follow Ford and dealership procedures

 

QL Service Advisor Benefits & Compensation

On top of competitive pay, we are proud to offer…

• Employer-subsidized Medical and Dental insurance, with comprehensive coverage options
• Company-Paid Life Insurance, Employee Assistance Plan, and text-based Telehealth
• A variety of voluntary benefit options, including Short and Long-Term Disability, Critical Illness, Accident, Pet, as well as additional life insurance for you and your family
• 401(k) with Company Match
• Generous Paid Time Off that begins accruing from Day 1
• Exclusive employee pricing for you and your family on parts, service, and vehicles

QL Service Advisor Qualifications

• Previous customer service or automotive experience preferred
• Strong communication and interpersonal skills
• Ability to multitask in a fast‑paced environment
• Attention to detail and accuracy with paperwork
• Basic computer skills and comfort learning dealership systems
• Professional, dependable, and team‑oriented attitude

Corporate requirements: Must be 18 years or older with a valid driver's license and clean driving record, able to pass a criminal background check and pre-employment drug screen.

 

Ready to Get Started?

We’re hiring now and looking to move quickly. If you’re ready to work directly with customers, be part of a fast‑moving service team, and build a career in the automotive industry, apply today and take the first step with Holmes Tuttle Ford.