
Inside Sales Representative 1
Job Description
Ignite your career at Builders FirstSource, America’s largest supplier of building materials, value-added components and building services to the professional market
The #1 name in our industry, we help make the dream of home ownership more achievable every day
At BFS, you’ll be equipped with all the tools, training, and resources you need, and you’ll be empowered to try new things, gain new experiences, and build a career with unlimited horizons
Provides support to the outside and inside sales team including administrative support and/or customer service
Provides accurate and timely support to the outside sales team, members of the inside sales team and/or to customers.* Handles incoming phone calls and e-mails from customers and provides requested information in a timely and efficient manner
Answers customer questions regarding topics such as pricing, availability, delivery, backorders, specifications, returns, credits and order placements.* Monitors scheduled shipping dates to ensure timely delivery and expedite, as needed
Investigates customer complaints or concerns.* Relays customer concerns to others on the sales team and assists in investigating the issue.* Resolves issues within company guidelines
As needed, escalates larger concerns to more experienced sales team members for resolution.High School Diploma or General Education Degree (GED) and prior sales support or customer service experience preferred
At BFS, we want you and your career to be greater than what you ever could have expected
Our supportive, people -first culture will build you up and empower you to do more, be more, and become better every day
Join us and see what’s possible when you can rise to new challenges, learn new skills, and add to your career tool belt every day
At Builders FirstSource, we offer competitive, affordable
designed to make life better for you and the people you love
Our goal is simple — provide great plans that help you and your family to live happier, healthier and more secure lives
To view all our benefit offerings click here www.bldrbenefits.com
Builders FirstSource is an
/Affirmative Action Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status or status as an individual with a disability
In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with Builders FirstSource, please call (214) 765-3990 or email: [email protected]
Please do not send resumes to this email address - it is intended only to be used to request an accommodation in submitting an application for a job opening.