Order to Cash Operations Associate-Voice

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Order to Cash Operations Associate-Voice based in India.

This role sits within a global finance operations environment focused on end-to-end Order to Cash (O2C) processes, ensuring smooth revenue flow from billing through to collections. You will be responsible for handling customer interactions related to invoices, payments, disputes, and collections in a structured voice-based support setup. The position plays a key role in maintaining healthy cash flow, resolving billing discrepancies, and ensuring accurate financial records. You will engage directly with customers and internal stakeholders to investigate issues, clarify account details, and drive timely resolution of payment-related queries. The environment is fast-paced, process-driven, and aligned with global operational standards. It is well-suited for professionals who are detail-oriented, analytical, and comfortable working in rotational shifts. This role also provides strong exposure to finance operations, customer service, and dispute management within a large-scale enterprise setting.

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Order to Cash Operations Associate-Voice based in India.

This role sits within a global finance operations environment focused on end-to-end Order to Cash (O2C) processes, ensuring smooth revenue flow from billing through to collections. You will be responsible for handling customer interactions related to invoices, payments, disputes, and collections in a structured voice-based support setup. The position plays a key role in maintaining healthy cash flow, resolving billing discrepancies, and ensuring accurate financial records. You will engage directly with customers and internal stakeholders to investigate issues, clarify account details, and drive timely resolution of payment-related queries. The environment is fast-paced, process-driven, and aligned with global operational standards. It is well-suited for professionals who are detail-oriented, analytical, and comfortable working in rotational shifts. This role also provides strong exposure to finance operations, customer service, and dispute management within a large-scale enterprise setting.

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

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