Senior Manager, Customer Marketing

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Manager, Customer Marketing based in United States.

This is a high-impact leadership role responsible for shaping and scaling customer marketing strategies that drive engagement, retention, and expansion across a global customer base. You will operate at the intersection of Customer Success, Sales, Product, and Revenue Operations, translating customer insights into lifecycle programs that accelerate adoption and long-term value. The role combines strategic planning with hands-on execution, requiring a leader who can both design scalable frameworks and deliver measurable outcomes. You will oversee multi-channel customer engagement initiatives across onboarding, education, advocacy, and expansion. This position offers the opportunity to influence revenue growth directly through improved customer lifecycle performance. It is ideal for a data-driven marketing leader who thrives in fast-paced, cross-functional environments and enjoys building programs from the ground up while mentoring a growing team.

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Manager, Customer Marketing based in United States.

This is a high-impact leadership role responsible for shaping and scaling customer marketing strategies that drive engagement, retention, and expansion across a global customer base. You will operate at the intersection of Customer Success, Sales, Product, and Revenue Operations, translating customer insights into lifecycle programs that accelerate adoption and long-term value. The role combines strategic planning with hands-on execution, requiring a leader who can both design scalable frameworks and deliver measurable outcomes. You will oversee multi-channel customer engagement initiatives across onboarding, education, advocacy, and expansion. This position offers the opportunity to influence revenue growth directly through improved customer lifecycle performance. It is ideal for a data-driven marketing leader who thrives in fast-paced, cross-functional environments and enjoys building programs from the ground up while mentoring a growing team.

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

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