Customer Service

Roles and Responsibilities

Sample control and file keeping to client and follow up to match the TAT

Good connect and coordination with external Clients, Sales team & lab team. 

To ensure to attend and clear the entire query from client and vendor in an efficient manner

New on Boarding Vendor Management(NOB) Hold Reduction.

Maintaining all the Quality records generated during the process.

Ensure confidentiality of information obtained during the course of employment.

Closely working with Sales & Operations team

Graduate or MBA

From Textile industry

Compensation will be between 3 - 8 LPA based on current.