Job Description
We are looking for highly driven individuals with a passion for providing excellent skincare services and solutions to their clients!
As a Skincare Therapist in Chanel, you will help to create a unique and memorable experience for each client, at every moment and at every point of sales. Combining business orientation and passion for the client, you will be an artist of relation who contribute to the Brand image and help build retail leadership in the market.
Leveraging your unique experiences, Chanel will enable you to…
Provide personalized skincare consultation and facial services to clients and propose skincare programs that delivers accurate results to ensure client satisfaction
Share skincare trends and tips with clients to inspire them to use Chanel’s skincare products
Assist in skincare workshops/seminars and demonstrate brand expertise and professionalism
Promote cross-selling, retain, recruit and grow client return rates
Facilitate a seamless omni-channel shopping experience for client
You are energized by…
Acting as a true CHANEL Ambassador, inspiring clients through expert skincare knowledge and creating meaningful connections that elevate their experience with the brand
Creating personalised, memorable client journeys, blending CHANEL’s heritage and expertise with each client’s unique story to deliver exceptional, tailor-made moments
Delivering high-touch, results-driven skincare experiences, from consultation to treatment, with a strong sense of ownership and pride in client satisfaction
Building long-term relationships by engaging, retaining and recruiting clients, and seeing the impact of your work reflected in their loyalty and trust
Thriving in a collaborative team environment, where you actively share best practices and continuously elevate collective expertise in skincare
Embracing an omnichannel mindset, ensuring a seamless and consistent client experience across all touchpoints
What you will bring:
Solid experience in skincare environments (cabin, institute and retail points of sale), with a minimum of 2 years’ practice
CIBTAC diploma and/or experience in a facial salon
Strong skincare expertise, including skin diagnosis, anatomy and treatment protocols
Excellent hands-on skills and massage techniques, with a passion for delivering high-quality facial treatments
Proficiency in using skincare tools, devices and professional technologies
A genuine passion for cabin treatments and delivering results-driven client experiences
At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to Chanel.