Job Description
About AXA As a world-leading insurance company, we act for human progress by protecting what matters
With 153,000 employees in 54 countries working for 105 million customers, we’ve created a truly dynamic and vibrant community
Inclusion and diversity link closely with our values, and together we’re nurturing a culture of respect, for each other, for our customers and the communities around us
Join AXA and you’ll feel like you belong, are included and can thrive
You’ll be able to shape the way you work and truly grow your potential as you seek out new opportunities, push boundaries and benefit people in critical moments of their lives
This is your chance to build the tomorrow you want
Know you can
About the entity AXA is becoming a sustainable tech-led company and at AXA Group Operations we are one of the major catalysts for this transformation
We set the tone by triggering and empowering the evolution of our insurance business model through technology and innovation, driving its concrete implementation globally at speed, with a high quality of advisory and execution
We are present across 17 countries with committed, highly qualified teams
We leverage technology, data, sourcing, security and investment allocation in a global way, but also achieve economies of scale and synergies when necessary
At AXA Group Operations, we want to be recognized in three fields of action: State-of-the-art Data Technology to drive customer experience State-of-the-art Procurement & Sourcing to drive efficiency and better manage risks High-Performing Global Team for stronger partnerships with AXA entities Job position pitch The Operational Resilience Expert contributes to AXA GO's overall security improvement by preparing, assessing and testing if AXA GO is ready for a major incident or crisis
Where will you be in the organization
The division (Group Security) You will join the Group Security division, defining the security standards to be applied by AXA entities, overseeing the overall security posture across the Group and providing centralized services to support entities (Crisis Management, Security Operations Centre, etc.)
Throughout AXA Group, the security community represents composed of 1000 security professionals, working daily to protect our customers, operations, brand, and people
To achieve this, we have gathered our three security disciplines: Information Security, Operational Resilience and Physical Security
Our main missions: Monitor the Security Threat Landscape
Define and oversee Security Standards and Strategy implementation across the Group
Drive local security objectives with C-Level executive (COO, CIO, CTO, CFO…) of AXA entities
Ensure the security of AXA GO as an entity, and of AXA GO as a Service Provider
Provide centralized security services and products to AXA entities
Group Security division is divided in 4 main blocks: Corporate functions (Group Mandate): Security Advisory and Standards, Security Governance, Security Risk & Assurance, Security Strategy and Awareness Cyber Defense (Group Security services and products provider) GO Security (Security of AXA GO as an entity, and of AXA GO as a Service Provider) Corporate Chief Security Officers (Oversight of entities’ security): Corporate Centre, European Markets, International Markets The department (GO Security) GO Security department mandate, as part of Group Security division, is to secure AXA GO as an entity, and secure AXA GO Products delivered by AXA GO as a Service Provider to other entities of AXA
GO Security department is divided in 5 teams: GO Security Oversight GO Security Engineering CoE GO Security Technical Design & Technical Assurance GO Product Security Office GO Security Operational Excellence The team (GO Security Oversight) GO Security Oversight team is responsible of Protecting the organization's information, technology & physical assets from external and internal threats, such as cyberattacks, data breaches, and malicious insiders
Developing and implementing GO Security security policies, aligned with the Group Security instructions and regulatory
Managing risks related to AXA GO as an entity, with support from Security Engineering CoE team, and reporting relevant risks in AXA GO Security Risk Committees
Overseeing the planification and execution of the yearly security testing campaign across AXA GO Developing and implementing security awareness and training programs to ensure AXA GO employees understand their roles and
in maintaining a secure environment
Ensuring compliance with Group Security instructions and regulatory
, supervising primary assurance on AXA GO as an entity, supporting primary assurance activities for AXA GO as a Service Provider, and reporting to Group Security with adequate level of data accuracy
Developing and maintaining business continuity policies, business continuity plans and exercises to ensure AXA GO can respond effectively to incidents and maintain business operations in the event of a disaster
Overseeing physical security of AXA GO sites (offices, data centers) and people (travels, events)
Prioritizing/managing the remediation of audit issues owned by GO Security Oversight
About the job Main missions Reporting to GO Security Oversight Executive Manager, the Operational Resilience Expert contributes to the development and implementation of the end-to-end strategic approach to Operational Resilience including governance, oversight of Operational Resilience activity throughout AXA GO as an entity
This role involves ensuring that IT services can be recovered and resumed in a timely manner following a disruption, thereby minimizing the impact on business operations
Your
include: Support the GO Security Oversight Executive Manager & the GO Security Oversight Operational Resilience Officer Lead in aligning all IT Service Continuity Management (ITSCM) & IT Resilience (ITR) planning, initiatives, and goals with Group guidelines and regulatory
as DORA
Develop and maintain the IT Service Continuity Management (ITSCM) & IT Resilience (ITR) and methodology as part of the Operational Resilience Management System Establish operational resilience
and guidelines for consumption by wide audiences and provide training to Local Operational Resilience teams Review business impact analyses to identify critical IT services and potential threats
Collaborate, Support and Oversee IT Service Continuity Plans (ITS Continuity Plans) to ensure the recovery and continuity of IT services
Regularly review and update continuity plans based on test results to ensure the effectiveness of the ITS Continuity plans and changing business
Collaborate, Support and Oversee Local Operational Resilience teams of AXA Group Operations in the diverse activities including but not limited to yearly DR Test campaign, ITSCM & ITR Strategy (Backup/Restore, Fast Isolation), status of ITSCM activities and overall readiness of IT services
Prepare and facilitate awareness and training programs and sessions to wide audiences Monitor and assess the effectiveness of ITSCM activities and make recommendations for continuous improvement
Provide visibility and report to the GO Security Oversight Executive Manager & the GO Security Oversight Operational Resilience Lead Expert on the overall Operational Resilience Program Contribute to the remediation of audit issues on Operational Resilience perimeter Expected skills & experience We are looking for someone with the following experience and skills: Experience University degree in Security or IT
Operational Resilience industry certification (ISO 22301 Lead Implementor / Lead Auditor or equivalent) strongly recommended
Experience > 5 years
Strong experience in Operational Resilience Management Systems
Experience of working on ISO27001/2 and/or related security standards is a plus
Experience working in Regulatory
related to Operational Resilience (GDPR, DORA…) is a plus
Experience working in Financial Services sector preferred
Technical skills Proficiency in IT Service Continuity Management (ITSCM) & IT Resilience (ITR) standards, good practices & tools
Business Continuity Management (BCM) and in Incident & Crisis management (I&CM standards knowledge is a plus
Strong understanding of risk management principles
Soft skills / transversal skills Ability to effectively operate in a decentralized and political corporate environment
Ability to function effectively in a matrix structure
Strong communication skills to collaborate and interact with various stakeholders
Excellent time management skills (tight deadlines)
Ability to prioritize activities and to manage action plans, review progress and adjust where required
Good analytical skills and the ability to clearly identify key issues
Ability to recommend solutions relevant to the complexity, scope, risk and magnitude of problems impacting the service level
Fluency in English is a necessity
Fluency in French is an advantage
What we offer We bring together the expertise, cultural diversity and creativity of over 8,000 employees worldwide and we’re committed to equal opportunities in all aspects of employment (gender, LGBT+, disabled persons, or people of different origins) and to promoting Diversity & Inclusion by creating a work environment where all employees are treated with dignity and respect, and where individual differences are valued.