Project Manager

ZS is a place where passion changes lives

As a management consulting and technology firm focused on improving life and how we live it, we transform ideas into impact by bringing together data, science, technology and human ingenuity to deliver better outcomes for all

Here you’ll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide

ZSers drive impact by bringing a client-first mentality to each and every engagement

We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business

Bring your curiosity for learning, bold ideas, courage and passion to drive life-changing impact to ZS.

 

 

What You’ll Do  

 

Team Management activities: 

• Manage PMO team to enable smooth delivery of the client engagements 

• Coordinate regular cross-office team meetings between offshore and onshore team 

• Plan for PMO team members’ individual goals and guide them in their learning 

• Facilitate induction of new team members into the team by coordinating kick-off meetings and getting appropriate system accesses 

• Coordinate and support administrative

  for team events. 

PM activities: 

• Own PMO processes and tools (e. g, project charter, ticket management system, issue management, communication and reporting, knowledge management, etc.) 

• Ensures quality of deliverables sent out by the PMO team 

• Manages utilization of the team members by ensuring regular task tracking 

• Coordinate with team members to track the adherence on project processes and ensure 100% compliance on all the program SLAs 

• Facilitate regular updating of project performance summaries (e.g., financials, utilization, SLA metrics) 

• Oversee Program Risk Management process to ensure timely and accurate reporting of risks 

• Maintain SOP documents repository and ensure timely updates and version control 

• Contribute to continuous improvement leveraging various internal or external assets in consensus with key stakeholders  

• Manage onboarding/off boarding, training and team compliance 

• Manage asset (client laptops/phones) record-keeping 

• Manage PMO assets and be a single point of contact for the team on any queries on relevant topics 

• Coordinate with key stakeholders for timely