Front Office Manager | The Rally Hotel

The Front Office Manager plays a pivotal role in delivering a seamless and memorable guest experience. This position is responsible for overseeing the front desk team and all front office administrative duties, ensuring smooth daily operations, upholding service excellence, and driving guest satisfaction and financial success.  The ideal candidate is a hospitality professional with a passion for guest engagement, attention to detail, and leadership skills that foster a positive team environment. The role follows a schedule based on operational needs rather than set hours; work continues until all essential tasks are complete. The front desk team operates 24 hours a day, and availability is expected when necessary to support team and operational success.