Salesforce Technical Architect

We are seeking a highly technical and hands-on Salesforce Technical Architect to lead the design, development, and implementation of our Salesforce ecosystem as we transition from Microsoft Dynamics. This is a foundational role responsible for establishing scalable architecture, defining best practices, and building solutions that directly support our business operations. This individual will operate as both an architect and developer, owning end-to-end CRM solutioning while partnering closely with business stakeholders, analytics teams, and leadership. The ideal candidate is equally comfortable whiteboarding system design as they are building flows, writing Apex, and deploying production-ready solutions. What You Will Do: Lead the end-to-end architecture and development of our Salesforce platform during and after migration from Dynamics Design scalable, flexible CRM solutions aligned to business needs across ticket sales, partnerships, and operations Act as a hands-on developer - developing flows, Apex classes, Lightning Web Components, and other custom solutions Define and implement Salesforce best practices, governance, and technical standards Architect data flows into and out of Salesforce, partnering with data engineering and external vendors as needed Serve as a key advisor on CRM strategy, helping shape how Salesforce supports long-term business goals Train and mentor analysts and team members on building flows, automations, and scalable processes within Salesforce Own deployment lifecycle, release schedules, and environment management (sandbox, QA, production) Manage relationships with Salesforce-related vendors, consultants, and implementation partners Other duties as assigned What We Need from Our Technical Architect: Deep expertise in Salesforce architecture and development, with a strong bias toward hands-on execution Proven ability to design scalable CRM systems from the ground up in a fast-paced environment Experience building and optimizing Salesforce environments with a focus on performance, scalability, and usability Experience in mentoring and enabling non-developers to build within Salesforce (flows, automations, etc.) Ownership mentality - comfortable operating as the primary technical authority for the CRM platform  Experience with integrations and data architecture (APIs, ETL tools, data pipelines) Expertise in: Salesforce Flows and Process Automation Apex development Lightning Web Components (LWC) Salesforce data modeling and security architecture Familiarity with deployment tools and DevOps processes within Salesforce (e.g., CI/CD, version control) Experience/ Education Requirements: 4+ years of hands-on Salesforce experience, including architecture and development Salesforce certifications Required: Salesforce Certified Administrator Salesforce Certified Platform Developer I Salesforce Certified Platform App Builder Preferred: Salesforce Certified Sales Cloud Consultant Salesforce Certified Agentforce Specialist Bachelor’s degree in computer science, Information Systems, or related field (or equivalent experience) What You Can Expect: The work environment characteristics described here are representative of those that must be met by Salesforce Technical Architect to optimally perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to transit throughout the arena for long periods of time This position works mainly indoors, removed from extreme weather; exposure to weather is <5% S-Sedentary Work – Exerting up to 10 pounds of force occasionally Must be able to carry on a conversation both on the phone and in-person. Ability to Read, Write & Speak in English Wide range of full-time benefit options including Medical, Dental and Vision coverages Life and Disability options Vacation, sick and holiday leave programs Perks: Discounts at Fanatics Team Shop Tickets available for Phoenix Suns and Phoenix Mercury games Visit our Culture page to learn more about our culture and work environment