
CRM Manager
Job Description
We’re looking for a hands-on CRM Manager who enjoys building and optimizing customer communication across international markets.
You’ll manage CRM campaigns end-to-end in a lean, fast-moving environment where ownership and execution matter.
What you’ll do
Build and optimize CRM campaigns across email, push, in-app, SMS, and other channels
Manage lifecycle communication and automation journeys
Work hands-on in CRM and marketing automation platforms
Create segmentation, personalization, and A/B testing initiatives
Monitor campaign performance and identify optimization opportunities
Build and optimize automated customer journeys across CRM channels
Collaborate with Product, Marketing, Commercial, Data, and Compliance teams
Support product launches and commercial initiatives from a CRM perspective
Why join us
High ownership and direct impact on customer experience and business growth
Opportunity to shape CRM activities across international markets
Fast-moving Fintech environment
Hybrid work model with offices in Prague Karlín
5 weeks of vacation + 5 relax days
MultiSport card contribution and healthcare support
Daily office refreshments, fruit, great coffee, and chai latte
Informal and friendly environment, great people, and a few office dogs
Regular team events and company activities