Sr. Product Manager - Agentic & AI Powered Data Experiences

Who are we?

Amdocs helps the world’s leading communications and media companies deliver exceptional customer experiences through reliable, efficient, and secure operations at scale. We provide software products and services that embed intelligence into how work runs across business, IT, and network domains –delivering measurable outcomes in customer experience, network performance, cloud modernization, and revenue growth. With our talented people, and more than forty years of experience running mission-critical systems around the globe, Amdocs runs billions of transactions daily. Our technology is relied on every day, connecting people worldwide and advancing a more inclusive, connected world. Together, we help those who shape the future to make it amazing. Amdocs is listed on the NASDAQ Global Select Market (NASDAQ: DOX) and reported revenue of $4.53 billion in fiscal 2025. For more information, visit www.amdocs.com 

At Amdocs, our mission is to empower our employees to 'Live Amazing, Do Amazing' every day. We believe in creating a workplace where you not only excel professionally but also thrive personally. Through our culture of making a real impact, fostering growth, embracing flexibility, and building connections, we enable them to live meaningful lives while making a difference in the world.

In one sentence

What will your job look like?

• A portfolio of agentic capabilities and data products, including reusable “skills” (discrete agent actions), workflows, and end-user experiences—with measurable customer impact  
• The agent ecosystem, enabling internal copilots, customer-facing agents, and partner systems to safely consume and act on data  
• Data exposure layers, including APIs and integrations, ensuring scalable, structured, and trusted data access  
• How data and capabilities are packaged to drive adoption, automation, and business outcomes 

Key Responsibilities 

• Lead product discovery by deeply understanding customer problems, business goals, and operational constraints - across data products, insight experiences, and integrations. 
• Define product vision and roadmap (SaaS), and for Data-as-a-Service surfaces (APIs, partner/customer integrations) - from discovery through launch and iteration. 
• Define clear product requirements, user stories, and success for agentic / GenAI capabilities.  
• Drive the end-to-end experience: JTBD, UX flows, information design, and adoption. 
• Work day-to-day with engineering and data teams to prioritize backlogs, clarify scope, and ensure high-quality execution. 
• Drive experimentation and iteration based on usage data, feedback, and business impact.  
• Partner with go-to-market, sales, and customer teams to support pilots, launches, and customer adoption. 
• Measure product success using adoption, usage, customer value, and business outcome metrics. 
• Continuously gather feedback from customers and internal stakeholders to improve product effectiveness. 
• Stay current with trends in GenAI and agentic systems, and apply relevant ideas to the roadmap. 

All you need is...

• 6-8 years of Product Management experience with SaaS and/or platform products. 
• Proven experience delivering experience, analytics/insights experiences, or API-first products. 
• Hands-on experience building and/or managing agentic / GenAI product capabilities (copilots, workflow automation, tool-using agents) from concept to production. 
• Solid understanding of Generative AI systems, including LLM-based applications, prompt-driven workflows, and agentic architectures. 
• Experience defining product requirements for AI-powered features, including quality, safety, cost, and latency considerations. 
• Strong business affinity and impact-driven mindset: define success metrics, drive adoption, and conect roadmaps to outcomes. 
• Demonstrated entrepreneurial / startup mindset: high ownership, bias to action, comfort with ambiguity, rapid iteration. 
• Strong discovery, prioritization, and execution skills in cross-functional environments. 
• Excellent communication skills, with the ability to explain complex ideas clearly to both technical and non-technical audiences. 

Preferred 

• Experience in the telecommunications industry or similar large-scale enterprise ecosystems 
• Familiarity with cloud environments (AWS / GCP / Azure) and modern AI/data tooling in production settings; experience in Telco (or similar large-scale enterprise ecosystems) is a plus. 
• Hands-on experience with agentic / GenAI systems (assistants, autonomous workflows) in production or advanced POCs - including guardrails, explainability, human-in-the-loop, and continuous evaluation, ideally in complex enterprise/regulated environments. 

Why you will love this job:

• You will be able to use your experienced knowledge of market needs and product capabilities, and together we drive groundbreaking insights
• You will be a key member of a global, dynamic and highly collaborative team with various possibilities for personal and professional development
• You will have the opportunity to work in multinational environment for the global market leader in its field
• We are a dynamic, multi-cultural organization that constantly innovates and empowers our employees to grow. Our people our passionate, daring, and phenomenal teammates that stand by each other with a dedication to creating a diverse, inclusive workplace!
• We offer a wide range of stellar benefits including health, dental, vision, and life insurance as well as paid time off, sick time, and parental leave!