GBS Billing Inquiry Associate

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Job Description:

Job Summary
This position assists customers by researching and responding to inquiries concerning their bill/s. He/She researches and processes adjustments.

Responsibilities:

• Review and prepare internal paperwork for sending charges to other countries

• Communicate with internal stakeholders for WWF clarifications

• Analize billing-related information and ensures proper support documentation is included.

• Creates and processes international manual billing entries.

• Adds and maintains customer account information and requirements within various billing systems.

Qualifications:

• Prior billing experience (Prefer)

• Working knowledge of Microsoft Word, Excel, Access, and Outlook

• Bachelor’s Degree in Administrative careers or related

• English knowledge (Prefer)

Grade 007
Monday to Friday: 6:30 am - 3:30 pm (44 weekly hours - after July 15th, 42 hours per week )
Medellin, Hibrid.

Employee Type:
 

Permanent

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