Job Description
About Asiacruit
At Asiacruit, we connect top talent with forward-thinking organizations across industries. Our mission is to help businesses grow through smart, strategic, and people-focused solutions. If you enjoy improving operational efficiency, building reliable automation, and collaborating across technical and non-technical teams, we’d love to have you on our team.
About the role
We’re looking for an Automation Specialist who will play a pivotal role in optimizing our IT support workflows, enhancing operational efficiency, and building automation solutions that help our teams focus on what matters most—delivering exceptional service.
What you'll be doing
Analyse current IT support processes and identify opportunities for automation
Design, develop and implement custom automation scripts and workflows to improve efficiency and reduce manual effort
Integrate automation tools and technologies with existing IT systems and infrastructure
Provide training and support to IT support teams on the use of automation tools and processes
Continuously monitor and optimise automated processes to ensure maximum productivity and reliability
Collaborate with cross-functional teams to align automation initiatives with overall business objectives
What we're looking for
Minimum 3 years of experience as an Automation Specialist or similar role in the IT support/help desk domain
Proficient in scripting languages such as Python, PowerShell or Bash
Hands-on experience with automation tools and platforms like Ansible, Puppet, or AWS Lambda
Strong problem-solving and analytical skills with the ability to identify process inefficiencies
Excellent communication skills to liaise with both technical and non-technical stakeholders
Adaptable and able to work in a fast-paced, dynamic environment
What We Offer
Collaborative, growth-focused work environment.
Opportunities for professional development and cross-functional experience.
Competitive compensation and benefits.