Deputy Director, Operations Officer III (NCS) - Baltimore Police Department

THIS IS A NON-CIVIL SERVICE POSITION

Salary Range:

$81,097.00 - $129,584.00 Annually

Hiring Pay Range:

$81,097.00 - $105,341.00 Annually

Get to Know Us

Welcome to the City of Baltimore! Experience the reward of a fulfilling career and enjoy the added element of excitement in a vibrant, diverse atmosphere. The City of Baltimore offers limitless opportunities to help drive social impact, both on the job and in the community, while serving its citizens. Join us in making Baltimore a great place to live and work. In the City of Baltimore, we hire great people and provide them with the skills and opportunities to grow toward their career aspirations. If you are looking for a career change or interested in learning more, explore our opportunities and benefits programs. We are excited to have you as a part of the City of Baltimore Team! The city offers medical, prescription drug, dental, vision, optional life, AD&D, and FSA plans. This office also supplies wellness programs, support groups, and workshops. You can learn about our benefits here: https://humanresources.baltimorecity.gov/hr-divisions/benefits  

Job Summary:  

An Operations Officer III performs professional work in planning, coordinating, or directing administrative, programmatic, or technical operations for an agency. Incumbents receive managerial supervision from an administrative superior. The position supervises sworn, professional, or technical personnel and may supervise clerical or paraprofessional staff. Work is performed in a standard office environment with minimal physical exertion, though some positions may require evening, weekend, or emergency callback hours.

Essential Functions:

• Plans and coordinate administrative activities such as budgeting, fiscal control, purchasing, HR administration, legislative analysis, economic development, public policy, community relations, and organizational analysis.
• Reviews, interprets, and recommends departmental policies and procedures to ensure efficiency and compliance with laws and regulations.
• Develops long‑ and short‑term goals for departmental or program objectives.
• Recommends and implements policies, procedures, and staffing structures.
• Monitors program activities for compliance with regulations.
• Evaluates programs, policies, and operational procedures for compliance with federal, state, municipal, and departmental standards.
• Manages special projects and prioritizes multiple tasks effectively.
• Oversee staff development and implement new departmental methods and procedures.
• Represents the department at meetings and community functions.
• Speaks and testifies before media, councils, commissions, and community groups.
• Prepares and presents briefings to senior leaders.
• Directs preparation of complex program budgets and analyzes budgetary data.
• Develop and implement fiscal and expenditure control systems.
• Plans, coordinates, and evaluates the work of subordinate personnel.
• Works directly with sworn officer personnel to include participating in ridealongs and applying feedback from sworn members to job duties.

Minimum Qualifications:     

Education: Have a bachelor’s degree from an accredited college or university.

AND 

Experience: Have five years of administrative or professional experience, including two years of supervisory experience. Equivalencies may be considered.

Knowledge, Skills, & Abilities: 

• Knowledge of public and business administration principles.
• Knowledge of community policing, community‑based organizations, and engagement strategies.
• Knowledge of data collection, organization, interpretation, and presentation methods.
• Knowledge of accounting, budgeting, fiscal controls, and statistics.
• Ability to apply administrative analysis techniques to projects.
• Ability to identify problems and recommend solutions.
• Ability to interpret laws, rules, regulations, and procedures.
• Ability to prepare and present clear reports and recommendations.
• Ability to compile and analyze financial and operational data.
• Ability to coordinate activities across organizational units.
• Ability to plan, organize, and direct the work of others.
• Ability to research and write complex narrative and statistical reports.
• Ability to speak and testify effectively before governmental bodies, media, and community groups.
• Ability to maintain effective working relationships with city officials, community, and business groups.
• Ability to work with sworn members closely and promptly monitor electronic communication including calls, emails, and text messages.
• Responsiveness is a key ability for this position.

Additional Information 

Background Check                                        

Eligible candidates under final consideration for appointment to positions identified as positions of trust will be required to complete authorization for a Criminal Background Check and/or Fingerprint must be successfully completed. 

Probation 

All persons, including current City employees, selected for this position must complete a mandatory 1-year probation. 

Baltimore City Government is an Equal Employment Opportunity Employer, and we are committed to a workplace that values diversity, equity, and inclusion. The City of Baltimore prohibits discrimination on the basis of race, color, religion, age, sex, ancestry, creed, national origin, disability status, genetics, marital status, military service, sexual orientation, gender identity/expression or any other characteristic protected by federal, state or local laws. Applicants requiring accommodations during the hiring process should contact the Department of Human Resources directly. Do not attach your request for accommodation to the application. 

BALTIMORE CITY IS AN EQUAL OPPORTUNITY EMPLOYER