Order Management Specialist

Company Background   Sensience is a leading global manufacturer of highly engineered sensing, control, and sealing components.       We deliver mission-critical protection and valuable data for a wide range of systems, including appliances, heating, air conditioning, refrigeration units, industrial process equipment, motor vehicles, and aerospace.  We have nearly 3,000 employees worldwide across 7 manufacturing facilities dedicated to keeping people and their homes safe.   Sensience brings a track record of over 75 years of innovation, quality, specialized expertise, a highly collaborative approach, and a commitment to growth – working together with our customers as valuable partners, helping to meet their critical objectives. We recently re-established ourselves as an independent company and looking for entrepreneurial minded candidates to help our company grow.   Position Summary   We are seeking an Order Management Specialist to support our Sales/Customer Service department. They will generate and maintain customer information and shipping products.   Position Responsibilities:   Maintain customer master information Enter customer purchase orders; generate shop order picking tickets for material and production Maintain and schedule finished goods in stock to be shipped to ensure on-time delivery Process return material paperwork and issue credits Process customer change orders in the systems and distribute accordingly Prepare necessary documents for domestic and international shipments in compliance with U.S. export laws Generate shipping waybills using FedEx, UPS, or DHL software/websites Generate and distribute customer invoices Generate and distribute monthly booking and invoicing reports for outside sales representatives Generate daily bookings report and shipping log Maintain and update the BBB log daily Maintain customer purchase order files (filing/scanning) Perform other miscellaneous duties and special assigned as required   Position Requirements:   Requires a High School diploma or equivalent Minimum of two years in an Administrative Support role; preferably in a manufacturing environment Basic math skills Basic computer skills Strong organization skills and attention to detail   Sensience is an Equal Opportunity Employer (EOE):  race, ethnicity, religion, sex, gender or gender identity, sexual orientation, age, disability, national origin, or any status protected by applicable law. This is not a position for which sponsorship will be provided. Individuals who need sponsorship for work authorization now or in the future are not eligible for hire.