Specialist Senior, Cash Operations

We are recruiting for a mission-driven Specialist Senior, Cash Operations to join our team!

We're with you for life’s journey. At Denver Health, purpose isn’t just something we believe in—it’s something we live every day, for life’s journey.

Our Values

Respect | Belonging | Accountability | Transparency

Department

Cash Operations

Job Summary

Under minimal supervision, performs various clerical/book keeping activities to support Cash Operations, General Accounting, Grants, Patient Accounts and various non patient departments. Assists management in leading the day to day and month-end functions of The Denver Health Cash Operations Department. Identifies, researches and resolves complex problems without escalation to management. Responsible for performing a variety of functions involving the receipt, recording, reconciliation and disbursement of sums of money under established guidelines. Provides coverage for other clerical support positions within the Cash Operations department. Promotes positive customer relation interactions with patients, visitors, and other Denver Health employees.

Essential Functions:

• Under Minimal supervision assists management in coordinating the cash handling operations of Denver Health, to include Cash, Checks, Credit Cards and Wire transfers. (10%)
• Provides support and critical decision making in the absence of Cash Operations Supervisor. (10%)
• Collaborates with management and other departments to enable successful implementation of new workflows including new product launches and upgrades. (5%)
• Actively identifies problems and opportunities for process improvement. (5%)
• Assists in the development of training schedule and materials for new hire and ongoing trainings. (5%)
• Manages the Daily Bank Download and Wire Transfer Process including adjustments for accurate cash application within multiple departments in Denver Health. (5%)
• Responsible for management including work distribution of Cash Operations Departmental E-mail box. (5%)
• Responsible for performing a variety of functions involving the receipt, recording, balancing and disbursement of sums of money under established guidelines. (5%)
• Verifies recorded cash receipts and posts received amounts to Billing Status report. Assists in reconciling from Activity module in Lawson to the General Ledger in Lawson. Interacts collaboratively with Sr. Grant Accountants to ensure payments are uploaded and posted correctly in Lawson. (5%)
• Prepares and completes non-patient journal entries in Lawson for General Accounting Department. (5%)
• Manages and reconciles newly implemented workflow throughout Denver Health Clinics regarding offsite daily deposit and change orders between UMB Bank and each individual offsite clinic. (5%)
• Verifies daily cash reports for accuracy, making adjustments to the reports as needed to be communicated with General Accounting department. (5%)
• Reconciles Online Credit card payments obtained via various merchant service vendors for multiple lines of business throughout Denver Health. Assists in processing and reconciliation of daily deposits to ensure all funds and deposits are appropriately accounted for and secured. (5%)
• Responsible for reconciling Denver Health’s daily deposits and Epic Cash Drawer transactions to the bank Statement. (5%)
• Responsible for ensuring supplies are ordered for Cash Operations Department including all applicable banking supplies for new cash handling sites. (5%)
• Monitor and reconciles day to day vault activity for multiple Cash Operation vaults within the Cash Operations department to include proper documentation of the inventory, overages/shortages and obtaining management signature for true differences. (5%)
• Provides change orders for internal on site clinics and external customers. (5%)
• Places external change orders with the Bank and maintains detailed accurate records. (5%)
• Performs cashier functions including collecting cash, credit card, check payments and balancing the cash drawer/register. (0%)
• Replenish coin hoppers for Denver Health parking kiosks as well as dispenses Tokens and Stickers to internal Denver Health Customers. (0%)
• Manages detailed records of unclaimed property including the annual submission of property and unclaimed funds to the State of Colorado Unclaimed Property division. (0%)
• Manage the Lockbox workflow including the daily deposit preparation and Mail Distribution. (0%)
• Manages bus ticket disbursement process. Distributes Bus Tickets throughout Denver Health. Prepares and reconciles the report at Month-end to be forwarded to General Accounting. (0%)
• Responsible for multiple Month-end Reconciliation reports to assist in the General Accounting Month-end Close Process. (0%)
• Provides coverage for other financial support positions within the department. (0%)

Education:

• High School Diploma or GED Required

Work Experience:

• 1-3 years Three years finance, accounting, or cash management experience Required

 

Knowledge, Skills and Abilities:

• Skilled in analytical thinking, problem solving and process improvement.
• Ability to simultaneously coordinate and manage several functions and projects in various stages of completion.
• Knowledge of PC applications, and the ability to learn and implement new completer applications.
• Ability to work in teams to get projects done and work with those at all levels of the organization in a professional manner.
• Ability to handle cash and other forms of payment, post and reconcile those payment while maintaining organized detailed records.
• Ability to perform general clerical functions.
• High customer service skills with the ability to effectively interact with people on the phone, in person and through clear and concise e-mail communication
• Intermediate Microsoft Excel Capability.
• Proficient in Microsoft Office Suite.
• Working knowledge of Epic preferred.
• Ability to operate a 10 key calculator with high accuracy

Shift

Days (United States of America)

Work Type

Regular

Salary

$22.56 - $31.58 / hr

Benefits

At Denver Health, we take care of the people who take care of our community. Our benefits are built to support your life, your family, and your future — with generous paid time off, fully paid parental leave, exceptional retirement contributions, comprehensive health coverage, and nationally recognized well-being programs. We invest in your growth through tuition assistance, career advancement pathways, and professional development — while also offering meaningful financial advantages through loan forgiveness eligibility and employer contributions. When you join Denver Health, you’re joining a mission-driven organization that invests in you.

Here is a small list of our benefit programs:

• Paid time off starting at 28 days per year, inclusive of vacation, personal/sick, and 7 Holidays

• 100% paid parental leave up to 6 weeks

• Immediate eligibility for retirement plans with employer contribution up to 9.5%

• Generous medical, dental, vision plans in addition to employer paid disability and life insurance.

• Comprehensive well-being programs including on-site employee fitness center located on Denver Health main campus and nationally recognized RESTORE Center

• Free RTD EcoPass (public transportation)

• Childcare discount programs & exclusive perks on large brands, travel, and more

• Tuition reimbursement & assistance

• Education, coaching, and professional development opportunities through the Workforce Development Center (WFDC) that support internal career growth and advancement pathways

• Professional clinical advancement program & shared governance

• Public Service Loan Forgiveness (PSLF) eligible employer+ free student loan coaching and assistance navigating the PSLF program

• National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer

About Denver Health

Denver Health is an integrated, high-quality academic health care system considered a model for the nation that includes a Level I Trauma Center, a 555-bed acute care medical center, Denver’s 911 emergency medical response system, 10 family health centers, 19 school-based health centers, Rocky Mountain Poison & Drug Safety, the Public Health Institute at Denver Health, Denver Health Medical Plan and Denver Health Foundation.

As Colorado’s primary, and essential, safety-net health care system, Denver Health is a mission-driven organization that has provided millions in uncompensated care for the uninsured each year.

Located near downtown Denver, Denver Health is just minutes away from many of the cultural and recreational activities Denver has to offer.

Denver Health is an equal opportunity employer (EOE). We value the unique ideas, talents and contributions reflective of the needs of our community. All job applicants for safety-sensitive positions must pass a pre-employment drug test, once a conditional offer of employment has been made. Applicants will be considered until the position is filled.