Customer Service Representative

Position Overview

We are seeking a friendly and professional Customer Service Representative to assist customers with inquiries, appointment scheduling, and service-related communication. This role helps ensure a positive customer experience while supporting daily office operations.

Key Responsibilities

• Respond to customer inquiries via phone, email, and in person
• Schedule consultations, appointments, and follow-up communications
• Maintain accurate customer records and documentation
• Provide updates regarding services and scheduling when appropriate
• Resolve routine customer concerns professionally and efficiently
• Coordinate communication between customers and internal teams
• Support administrative and office tasks as needed

 

• Strong verbal and written communication skills
• Excellent interpersonal and problem-solving abilities
• Basic computer proficiency, including email and scheduling software
• Strong organizational and multitasking skills
• Professional, dependable, and customer-focused attitude

• Competitive salary package
• Career advancement and growth opportunities
• Hands-on leadership training and mentorship
• Supportive and collaborative work environment
• Professional development opportunities
• Valuable experience in business operations and leadership
• Full-time stable position with long-term potential