Job Description
Introduction At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose. How you'll make an impact Independently and proactively manages the property/casualty claims programs for assigned clients. They will monitor the largest, most complex claims/clients and/or specialty business, demonstrating the ability to lead and communicate complex claims issues for key accounts. Essential duties and responsibilities: Attends and leads meetings, claim reviews and vendor visits; Reviews claim status, action plans, and reserves using advanced problem resolution skills; Negotiates for changes in reserves for a positive client outcome; and Provides status reports to clients and keeps Account Executive and Claims Manager informed. Advocates, consults and provides coverage advice to clients as appropriate. Actively researches and obtains claims data from claim carriers and challenge adjusters as warranted while advocating the best possible outcome for clients in accordance with service standards. Develops solutions based on subject expertise and occasionally represents the department or function at a broader level. About You Required: Bachelor's degree and a minimum of 7 years related experience as a claim adjuster, supervisor or manager in an insurance company, TPA or brokerage environment. Preferred: Recognized insurance designations a plus. Behaviors: Understanding of the lines of coverage within area of responsibility. Strong organization skills and ability to maintain diverse and large workload while meeting deadlines. Compensation and benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: Medical/dental/vision plans, which start from day one! Life and accident insurance 401(K) and Roth options Tax-advantaged accounts (HSA, FSA) Educational expense reimbursement Paid parental leave Other benefits include: Digital mental health services (Talkspace) Flexible work hours (availability varies by office and job function) Training programs Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing Charitable matching gift program And more... **The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process. We value inclusion and diversity Click Here to review our U.S. Eligibility Requirements Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
Required: Bachelor's degree and a minimum of 7 years related experience as a claim adjuster, supervisor or manager in an insurance company, TPA or brokerage environment. Preferred: Recognized insurance designations a plus. Behaviors: Understanding of the lines of coverage within area of responsibility. Strong organization skills and ability to maintain diverse and large workload while meeting deadlines.
Independently and proactively manages the property/casualty claims programs for assigned clients. They will monitor the largest, most complex claims/clients and/or specialty business, demonstrating the ability to lead and communicate complex claims issues for key accounts. Essential duties and responsibilities: Attends and leads meetings, claim reviews and vendor visits; Reviews claim status, action plans, and reserves using advanced problem resolution skills; Negotiates for changes in reserves for a positive client outcome; and Provides status reports to clients and keeps Account Executive and Claims Manager informed. Advocates, consults and provides coverage advice to clients as appropriate. Actively researches and obtains claims data from claim carriers and challenge adjusters as warranted while advocating the best possible outcome for clients in accordance with service standards. Develops solutions based on subject expertise and occasionally represents the department or function at a broader level.