Job Id: 136 # of Openings: 1

Vendor Account Manager
Location: Sacramento, CA (95826)
Work Model: Hybrid (2 days/week in office)

About the Role

We’re looking for a relationship-driven and analytical Vendor Account Manager to support and grow a portfolio of vendor partners in a fast-paced eCommerce environment.

In this role, you’ll own day-to-day account performance, identify growth opportunities, and collaborate cross-functionally to improve profitability, merchandising, and overall brand presence.

This is a great opportunity for someone early in their account management career who enjoys working with data, building relationships, and driving measurable business results.

What You’ll Do:

Manage Vendor Relationships: Serve as the primary point of contact for assigned vendors, building strong partnerships and ensuring alignment on goals and performance
Drive Account Performance: Monitor KPIs, analyze trends, and recommend strategies to improve sales, profitability, and operational efficiency
Optimize eCommerce Execution: Ensure accurate and compelling product listings, pricing, inventory, and brand presentation across platforms
Identify Growth Opportunities: Spot gaps and opportunities in product assortment, pricing, and promotions to expand vendor performance
Problem Solve Proactively: Address account issues quickly and collaborate with internal teams (marketing, merchandising, operations) to resolve them
Lead Projects & Initiatives: Support vendor onboarding, site audits, competitive analysis, and cross-functional projects from start to finish
Leverage Data & Reporting: Use reporting tools and spreadsheets to track performance, measure success, and inform decisions

What We’re Looking For:

Strong communication and relationship-building skills
Analytical mindset with attention to detail
Ability to manage multiple priorities in a fast-paced environment
Problem-solving and critical thinking skills
Comfort working cross-functionally with teams like marketing, finance, and merchandising
Negotiation or influencing experience is a plus

Qualifications:

Bachelor’s degree in Business, Marketing, Merchandising, or related field (or equivalent experience) preferred
1–3 years of experience in eCommerce, retail, merchandising, buying, or account management
Experience working with data, reporting, or product information
Familiarity with eCommerce fundamentals (pricing, promotions, merchandising, conversion optimization)
Experience with tools like Excel, PowerBI, Google Analytics, or PIM systems is a plus
Ability to travel and work weekends/holidays as needed

Compensation & Benefits:

Salary: $75,000 – $86,000 annually
PPO Medical (including $0 deductible / $0 out-of-pocket plan options)
Dental, Vision, Life Insurance and other voluntary benefits available
401(k) with company match
Paid Time Off + Paid Holidays
Hybrid work flexibility

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Vendor Account Manager

Job Description