Dental Office Supervisor

Clarke County Dental Health Center is seeking a motivated and team-oriented Dental Office Supervisor for our practice in Osceola, IA. Candidates should be organized, dependable, and strong communicators with the ability to support daily office operations and encourage a positive team environment. The Dental Office Supervisor will assist in coordinating the day-to-day functions of the practice to help ensure efficient operations and an excellent patient experience.

Responsibilities

• Assist with the scheduling and daily flow of the practice to support productivity and patient satisfaction
• Work closely with dentists, office leadership, and team members to help maintain an efficient and organized schedule
• Ensure patients receive a high level of customer service throughout their experience with the practice
• Support front office operations including patient communication, appointment coordination, and administrative tasks
• Assist with accounts payable processing and forwarding invoices to the corporate office for payment
• Provide day-to-day guidance and support to team members and assist with onboarding and training new employees
• Help foster a positive and professional team environment
• Assist in preparing daily, weekly, and monthly reports as needed
• Address operational and patient concerns promptly and escalate issues to office leadership when appropriate
• Support office goals and performance targets through effective teamwork and communication
• Maintain knowledge of office policies, procedures, and practice management systems

Requirements

• High school diploma or equivalent required; additional education or dental administration training preferred
• 2+ years of dental office experience required, with prior supervisory or leadership experience preferred
• Experience working with dental practice management software
• Strong customer service and communication skills
• Excellent organizational and problem-solving abilities
• Ability to multitask and adapt in a fast-paced environment
• Positive attitude and ability to work collaboratively with a team

Full-time employees enjoy competitive compensation packages, health and welfare benefits, as well as a 401(k) retirement plan with annual company matching. We are passionate about high-quality patient care and believe the best care, as well as the best team environment, starts with our values: Collaboration, Optimization, and Respect.