Job Description
The International Card Acquisitions team leverages advanced application capture technologies to streamline and secure the credit card application process for customers worldwide. By integrating sophisticated data analytics and automated verification systems, the enhance efficiency and accuracy, ensuring a seamless user experience while meeting compliance standards. Embrace the opportunity to collaborate with a forward-thinking team dedicated to pioneering solutions that redefine industry standards and elevate customer satisfaction.
Staff Software Engineer (Director equivalent) leads the design and implementation of scalable software solutions, provides technical mentorship, oversees platform integration and maintenance, conducts design reviews, collaborates with cross-functional teams, and optimizes development processes to ensure high-quality, reliable, and efficient software systems.
25% of time spent on Hands-on technical projects; Apply analysis based on research and introspection to recommend solutions.
Leads, mentors, and coaches Senior Software Engineers and teams, fostering a culture of excellence, continuous professional growth, and knowledge sharing within the Software Engineering community
Directs and leads the design and implementation of scalable software solutions, ensuring robust architecture, code quality, and alignment with business objectives
Designs and drives autonomous AI agent orchestration capabilities that enable intelligent automation, adaptive workflow execution, and scalable decision-making across platforms.
Establishes robust engineering standards for agent architecture, interoperability, observability, and responsible deployment in enterprise environments.
Provides technical mentorship to Software Engineers at various levels, fostering best practices in coding, design patterns, and software development methodologies
Oversees the integration and maintenance of new and existing platform components, ensuring optimal performance, reliability, and scalability of software systems
Conducts detailed design reviews and code inspections, offering constructive feedback to uphold high coding standards and architectural integrity
Collaborates with cross-functional teams to define technical requirements, develop implementation strategies, and ensure seamless integration of complex software projects
Monitors and optimizes software development processes, ensuring adherence to project schedules, sprint goals, and best practices in continuous integration and continuous deployment
Ensures the health and quality of the code across the portfolio, including leading source control management, functional testing, and integrating with continuous integration/continuous deployment tools
Collaborates and co-creates effectively with teams in product and the business to align technology initiatives with business objectives
Role dimension:
Manages highly complex tasks with significant interdependencies, guiding others in problem-solving.
Impact is significant across the job function, driving efficiency and success.
Leads decision-making in specialized areas, influencing strategic outcomes across disciplines.
Supervises teams across multi-functional projects, providing guidance and expertise.
Extensive expertise in a technical domain, and advanced expertise across multiple technical and business domains.
12+ years of active engineering and/or architecture experience in a complex environment and/or comparable experience such as: Successful design, creation and deployment of multiple enterprise-grade technology assets, including integration of cross-platform solutions that span several Agile Product teams.
Bachelor’s or master’s degree in computer science, Engineering, or a related technical field (or equivalent practical experience).
A Full-stack architect having in-depth experience in mobile first web applications powered by ReactJS, NodeJS and Java (mandatory).
Extensive experience in marketing technologies leveraging first and third-party data.
Having ample experience in customer centric testing frameworks on heavy traffic similar to Statstig or Optimizely, ability to build and suggest analytic solutions.
Strong understanding of DevOps principles, including monitoring, logging, and alerting with tools like Prometheus, Grafana and ELK Stack
Pega knowledge would be an advantage
Knowledge on vibe coding using Github Copilot/Devin/Claude and effectively managing the same for different usecases
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.