Inside Account Mgr

Overview:

At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges.

Being part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve.

 

You’ll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about—locally and globally.

Come make an impact every day at Zebra.

What We're Looking For:

Account Managers (IAMs) are responsible for named customer accounts and quota owners. IAMs
are responsible for prospecting, managing the end-to-end sales cycle and closing business. This is an
office-based role, including dedicated engagement with customers via phone, email, or other virtual
channels, to manage customer accounts and relationships across customer personas. target account list of customers across a vertical and/or territories, with focus on
driving sales across Zebra product portfolio.

Manages a target account list of customers across a vertical and/or territories, with focus on 
driving sales across Zebra product portfolio.
• Accountable for the end-to-end sales cycle from prospecting, qualifying, and closing business to 
achieve sales quota.
• Establishes and maintains strong relationships with key decision-makers and personas within 
client organizations.
• Leverages Zebra Sales Plays to proposition Zebra products and solutions, working with the right 
personas to support customer outcomes.
• Develop and maintain a pipeline of prospective clients and opportunities, using CRM tools to 
track activity and manage sales forecasts.
• Leverage CRM tools and data insights to inform sales activities and management reporting.
• Proactively share best practices with colleagues within Regional Hub and seek out opportunities 
to share learning/successes, contributing to a collaborative sales environment.
• Work closely with Regional Sales, Sales Enablement, Marketing, Product, and broader crossfunctional teams to align sales efforts.
• Share insights and feedback with team members to improve sales strategies and processes (inc. 
Sales Plays).
• Stay informed about industry trends, competitive landscape, and product developments.
• Continuously update knowledge on company products and services to effectively address 
customer needs.
• Implement feedback and coaching to improve sales techniques and outcomes.
Note, the statements herein are intended to describe the general nature and level of work being 
performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, 
abilities, and skills required.

Job Requirements
Identify the key skills and competencies, education, work experience and special licenses or certifications 
or their equivalencies needed to competently perform the role.
Minimum Education

• bachelor’s degree in related field or equivalent 
experience
Minimum Work Experience (years)

• 2+ years of direct sales experience
Key Skills and Competencies • Proficient in MS Office (Word, PowerPoint, Excel, 
Outlook), and CRM software
• Proven ability to meet and exceed sales targets
• Business acumen and deep understanding of business 
sales processes; requires basic technical product 
knowledge
• Strong communication skills, self-starter with strong 
work ethic
• Resilient when faced with challenges
• Disciplined, coachable, with high emotional 
intelligence
Licenses, Certifications or Special 
Qualifications
• Click or tap here to enter text.
Position Specific Information
Travel Requirements Less than 25%
Able to Telework? Yes/No No
Personal Protective Equipment (PPE) Required None
Safety Sensitive Role? Policy here. Yes
US Roles Only
Definitions of Physical Activities, Environmental Conditions and Physical Demands
• Never = 0%
• Occasionally = 1-19 times per shift or up to 33% of the time
• Frequently = 20-100 times per shift or 34 – 66% of the time
• Constantly = over 100 times per shift or 67 – 100% of the time
Physical Activities
Select the frequency for each physical activity using the above definitions.
Physical Activity Frequency
Ascending or descending ladders, stairs, scaffolding, ramps, poles 
and the like.
Never
Working from heights such as roofs, ladders, or powered lifts. Never
Moving self in different positions to accomplish tasks in various 
environments including awkward or tight and confined spaces.
Never
Remaining in a stationary position, often standing, or sitting for 
prolonged periods of time.
Frequently
Stooping, kneeling, bending, crouching, reaching, pushing, or 
pulling.
Never
Moving about to accomplish tasks or moving from one worksite to 
another.
Never
Adjusting or moving objects to up ## pounds in all directions. Never
If appropriate, enter in ## pounds. Click or tap here to enter text.
Communicating with others to exchange information. Constantly
Repeating motions that may include the wrists, hands, or fingers. Never
Operating machinery or power tools. Never
Operating motor vehicles, industrial vehicles, or heavy equipment. Never
Assessing the accuracy, neatness and thoroughness of the work 
assigned.
Never
Environmental Conditions
Select the frequency for each environmental condition using the above definitions.
Environmental Conditions Frequency
Exposure to extreme temperatures (high or low). Never
Outdoor elements such as precipitation and wind. Never
Noisy environments. Never
Other hazardous conditions such as vibrations, uneven ground 
surfaces or dust and fumes.
Never
Small or enclosed spaces. Never
No adverse environmental conditions expected. Constantly
US Roles Only (continued)
Physical Demands
Select the physical demand description and answer a yes/no question.
Physical Demands
☒ Sedentary work that primarily involves sitting or standing.
☐ Light work that includes moving objects up to 20 pounds.
☐ Medium work that includes moving objects up to 50 pounds.
☐ Heavy work that includes moving objects up to 100 pounds or more (team lift).
Must be able to see color. Yes/No No
FLSA Exemption 
For exempt roles only, select exemption used when evaluating the job.
Exemption (alpha order)
☐ Administrative
☐ Computer
☐ Executive
☐ Highly Compensated
☐ Professional
☐ Outside Sale

Equal Opportunity Employer:

Zebra is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability and protected veteran status, or any other basis prohibited by law. If you are an individual with a disability and need assistance in applying for a position, please contact us at [email protected].

Know Your Rights:

https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf

Conozca sus Derechos:

https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRightsSp_10_20.pdf

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Pay Range:

$34.23 - $51.35 Hourly

Incentive Compensation:

In addition to base pay, Zebra offers this role an opportunity to earn variable compensation in the form of commission for achieving quota, at 67% , in accordance with the terms of the applicable sales incentive plan.

Zebra Total Rewards:

Zebra Total Rewards includes more than just pay and is structured to meet the needs of our changing global business and evolving talent. We are committed to providing our employees with a benefits program that is comprehensive and competitive – including healthcare, wellness, inclusion networks, and continued learning and development offerings. We offer community service days, in addition to the traditional insurances, compensation, parental leave, employee assistance program and paid time off offerings depending on the country where you work.

Salary offered will vary depending on your location, job-related skills, knowledge, and experience.

Additionally, all Zebra roles are eligible for cash incentive programs. For example, sales roles have additional opportunity to earn substantial variable compensation tied to quota achievement. In most other roles, the Zebra annual cash incentive program links Company and individual performance together. Some roles may also be eligible for long-term incentive equity awards.

Job Posting Statement:

To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you via @zebra.com email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system. If you are a victim of identity theft contact your local police department.

AI Technology Statement:

Zebra Technologies leverages AI technology to evaluate job applications using objective, job-relevant criteria. This approach enhances efficiency and promotes fairness in the hiring process. However, every decision regarding interviews and hiring is made by our dedicated team, because we believe people make the best decisions about people. For more on how we use technology in hiring and how we process applicant data, see our Zebra Privacy Policy.