
LifeStyle Director
Job Description
- Excellent customer service and interpersonal skills.
- Work independently with minimal supervision.
- Work closely with homeowners, suppliers, volunteer committee members, and team members.
- Able to remain calm under pressure and be solutions oriented.
- Strong computer & Social Media skills are essential. Must be proficient with Microsoft Office, website management, Constant Contact, Outlook, and Microsoft Publisher. Experience with Adobe Creative Suite a plus.
- MUST be detail-oriented with superior documentation and organizational skills.
- Create and organize themed events, activities, and wellness programs at the clubhouse and throughout the community.
- Ability to work a flexible schedule, including early evenings and weekends as needed.
- Excellent verbal and written communication skills with staff, committees, and homeowners.
- Answer incoming calls, research, and resolve customer issues.
- Present a professional image at all times.
- Develop creative ideas for high-quality community events and wellness-focused programming designed to encourage resident interaction, social connection, and engagement.
- Create and maintain a comprehensive events and wellness calendar as outlined by the Client and General Manager.
- Manage detailed task lists for all events and programs to ensure high-quality execution.
- Promote events through effective communication and marketing strategies to drive participation.
- Coordinate volunteers and collaborate with on-site staff for successful program delivery.
- Oversee all event logistics including setup, vendors, supplies, and safety considerations.
- Develop and implement wellness programs that support overall quality of life for residents.
- Coordinate fitness offerings such as yoga, chair yoga, water aerobics, walking clubs, stretching, balance, and fall-prevention classes.
- Foster social wellness by creating programs that reduce isolation and promote meaningful connections among residents.
- Partner with local healthcare providers, fitness professionals, and wellness experts to deliver safe and engaging programming.
- Ensure all programs are accessible and inclusive, accommodating varying mobility levels and physical abilities.
- Promote wellness participation through targeted communication and encouragement of new residents.
- Monitor participation and gather feedback to continuously improve offerings and align with resident interests.
- Ensure all wellness activities comply with safety standards, liability requirements, and company policies.
- Partner closely with the Sales Team and Developer/Builder to support community growth, brand positioning, and overall resident experience.
- Assist in showcasing the community lifestyle by planning and executing events that support prospective buyer engagement and conversion.
- Collaborate with Sales to create and deliver lifestyle presentations, tours, and experiences that highlight community amenities, programming, and wellness offerings.
- Participate in grand openings, model events, VIP tours, and other sales-driven initiatives.
- Serve as a lifestyle ambassador, representing the community’s culture and programming to prospective homeowners.
- Provide input to Sales and Marketing teams regarding resident interests, trends, and programming preferences to refine messaging and positioning.
- Support onboarding of new residents by creating welcoming experiences that reinforce purchase decisions and encourage early engagement.
- Coordinate with Sales and Marketing on promotional materials, calendars, and communications that highlight lifestyle and wellness offerings.
- Build relationships with prospective and new residents to foster early connection and long-term engagement.
- Assist in managing event and wellness budgets to ensure cost-effective programming.
- Build partnerships with local businesses and service providers for sponsorships and programming support.
- Prepare and distribute a monthly community newsletter.
- Maintain vendor lists and manage contracts in compliance with company policies.
- Assist in training staff in event and program execution.
- Collaborate with corporate teams to ensure compliance with insurance and safety requirements.
- Evaluate program success and identify opportunities for continuous improvement.
- Maintain the highest standards of professionalism and ethics.
- Support operational needs as required.
- Participate in meetings and maintain knowledge of policies and procedures.
- Follow all safety protocols and company policies.
- 3-5 years resort lifestyle community with wellness program
- Strong knowledge of Microsoft Office Suite.
- Excellent communication skills.
- Strong time management and organizational skills.
- Problem-solving and conflict resolution abilities.
- Ability to work effectively with diverse groups including residents, vendors, and leadership.
- Must be able to lift 25 lbs.
- Must be able to sit, stand, and move throughout the community for extended periods.
- Flexible schedule including evenings, weekends, and holidays as needed.
Pay Range: $80,000 - $85,000 per year