Assistant Commercial Excellence Manager (6mth contract)

Welcome to Haleon. We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we’ve grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous opportunity.

Our trusted portfolio of brands – including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® – lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.

Now it’s time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.

Hello, we’re Haleon, a new world-leading consumer healthcare company. Together, we’re improving everyday health for billions of people by growing and innovating our global portfolio of category-leading brands – including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin and Centrum – through a unique combination of deep human understanding and trusted science.

Key Responsibilities

This position will be responsible for driving business growth by optimizing sales strategies, processes, and tools. This role will also take lead to analyze sales data, identifying opportunities for improvement, implementing best practices across the commercial organization, and ensuring alignment between sales, marketing, and customer service teams. The goal is to enhance revenue generation, improve customer satisfaction, and increase overall efficiency.

• Manage the end-to-end customer claims process by collecting and clarifying documents, registering and categorizing claims, preparing review summaries for sales approval, and upon approval, assigning accruals and forwarding finalized details to the O2C Deduction team for system claim creation.
• Perform EDI portal checks to ensure key account customers receive all Haleon invoices.
• Conduct preliminary investigations in case of disputes or short payments with customers and internal teams.
• Work closely with the sales team to set up monitoring mechanisms (workflow, reports, reminders) to ensure the trade claims management process runs smoothly and is completed within the given lead time.
• Collaborate closely with the O2C Deduction team to ensure all claims information is clearly understood, aligned, transferred, and processed accurately.
• Prepare the management monitoring report and address queries from both internal and external auditors.
• KPI incentive part to conduct detailed checking and verification, review supporting documents to ensure accuracy, completeness, and compliance.
• Prepare standard daily & monthly reports, scorecard & data analysis for commercial team.
• Maintain templates to facilitate Core Commercial Cycle and data requirements from regional, including Commercial KPI, Trade Inventory Management, linkage of Sell In & Sell Out, monthly Volume forecast and value conversion, weekly LE, Trade spend efficiency, etc.
• Handle ad-hoc tasks as requested.

Key Qualifications & skills

We are looking for professionals with below qualifications and skills to achieve our goals:

• Bachelor’s Degree of Marketing, Business Administration, or related field.
• Strong strategic and analytical thinking with number sense.
• Highly proficient in Excel (Critical), VBA/ Macro is a plus
• Strong people influencing skills across the organization from cross-team stakeholders such as sales and marketing team to senior management.
• Proven team player and strong at driving collaboration and team alignment.
• Strong communication and active listening skills.

Candidate with less experience will be considered as Assistant Commercial Excellence Manager

Diversity, Equity and Inclusion

In Haleon embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone.

We’re striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives.

 

 

 

 Job Posting End Date

 

 

2026-07-04

 

 

 

Equal Opportunities

Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture, where different backgrounds and views are valued and respected – all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people. It’s important to us that Haleon is a place where all our employees feel they truly belong.

During the application process, we may ask you to share some personal information, which is entirely voluntary. This information ensures we meet certain regulatory and reporting obligations and supports the development, refinement, and execution of our inclusion and belonging programmes that are open to all Haleon employees. 

The personal information you provide will be kept confidential, used only for legitimate business purposes, and will never be used in making any employment decisions, including hiring decisions.

 

 

 

Adjustment or Accommodations Request

If you require a reasonable adjustment or accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please let your recruiter know by providing them with a description of specific adjustments you are requesting. We’ll provide all reasonable adjustments to support you throughout the recruitment process and treat all information you provide us in confidence. 

 

 

 

Note to candidates

The Haleon recruitment team will contact you using a Haleon email account (@haleon.com). If you are not sure whether the email you received is from Haleon, please get in touch.