Information Systems Support Technician

SUMMARY

The Information Systems Support Technician keeps company operations running smoothly by preparing and maintaining the company’s computer and phone systems, and supports users by resolving computer and software problems promptly. Reports to the Vice President of Systems and Operations.

ABOUT US

Karman Space & Defense provides concept-to-production solutions for mission-critical systems on spacecraft, launch vehicles, missiles, hypersonics, and integrated defense systems. We believe that solving the industry’s most complex and mission-critical challenges requires relentless determination and a willingness to push the boundaries of possibility. Karman Space & Defense brings to bear unparalleled production capabilities, unmatched engineering expertise, and unflinching analysis to render the impossible, possible.

COMPENSATION & BENEFITS 

• Medical, Dental, Vision
• Company Paid Life Insurance
• 401(k) Retirement Savings Plan
• Paid Time Off (PTO)
• Paid Holidays
• Tuition Reimbursement*

WHAT YOU WILL DO

• Prepares computers for use:
  • Sets-up new computers with appropriate software and system configuration
  • Re-configures computers for new uses and new users
• Prepares phones and phone system for use
• Promptly resolves users’ hardware and software problems

WHAT WE ARE LOOKING FOR

• Required Education: High School Diploma
• Preferred Education: Associates Degree in related field
• Must be a U.S. Citizen
• Required Experience: Windows computer administration, installing and troubleshooting computer hardware
• Preferred: Experience: Active Directory domain administration

ITAR REQUIREMENTS

To conform to U.S. Government export regulations, certain positions may require applicants to be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. 

TRAVEL REQUIREMENTS

Moderate travel 10-25% of the time.

EQUAL OPPORTUNITY EMPLOYER 

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

Karman is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to race; color; religion; genetic information; national origin; sex; pregnancy, childbirth, or related medical conditions; age; disability; citizenship status; uniform servicemember status; or any other protected class under federal, state, or local law. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment advertising, pay, and other forms of compensation, training, and general treatment during employment.