Senior People Services Specialist (C&B & HR Ops)

PropertyGuru is Southeast Asia’s leading PropTech company, and the preferred destination for over 32 million property seekers monthly to connect with over 50,000 agents monthly to find their dream home. PropertyGuru empowers property seekers with more than 2.1 million real estate listings, in-depth insights, and solutions that enable them to make confident property decisions across Singapore, Malaysia, Thailand and Vietnam.

PropertyGuru.com.sg was launched in Singapore in 2007 and since then, PropertyGuru Group has made the property journey a transparent one for property seekers in Southeast Asia. In the last 18 years, PropertyGuru has grown into a high-growth PropTech company with a robust portfolio including leading property marketplaces and award-winning mobile apps across its markets in Singapore, Malaysia, Vietnam, Thailand as well as the region’s biggest and most respected industry recognition platform – PropertyGuru Asia Property Awards, events and publications across Asia.

For more information, please visit: PropertyGuruGroup.com; PropertyGuru Group on LinkedIn.

Recognised as a Top Employers Certified* organisation, we’re proud to be among the best workplaces in the region—celebrating an inclusive culture of excellence, growth, and well-being. 

As a Guru you will be accountable for:

• Oversee daily HR operations, including onboarding, offboarding, and employee lifecycle management, ensure efficient and effective delivery of HR services

• Administer monthly time attendance, payroll processing, social insurance, PIT and employee benefits, ensuring accuracy, timeliness and compliance while addressing employee inquiries

• Manage employee status changes, promotions and transfers. Be in charge of offer, labor contract preparation, issuance, amendment and renewals

• Develop, review and update HR policies, regulations, procedures and guidelines to ensure compliance with company policies and and applicable labor laws and regulations

• Maintain and update employee records and HR database, ensuring accuracy, integrity, confidentiality, security of employee information while generating regular and adhoc HR reports.

• Administer and optimize HRIS/HCM and other HR systems. Provide user support and training, recommend system enhancements to improve operational efficiency and employee experience

• Serve as the primary point of contact for employee inquiries regarding HR policies and procedures, compensation & benefits

• Update labor law and other related regulations, ensure compliance with statutory regulations

• Participate in projects and recommend initiatives for streamlining HR processes, HR digital transformation and improving operational effectiveness

• Prepare statutory labor reports, HR reports. Participate in HR audits to ensure full compliance.

• Liaise with government authorities on statutory matters, while maintaining effective working relationships.

• Support in execution of employee engagement programs and provide administrative support to foster a positive, collaborative, and inclusive workplace culture.

We're looking for someone who:

• Proven years of similar experience in managing HR operations and employee lifecycle processes.

• Familiarity with HR best practices and procedures.

• Exhibits strong customer service skills, with the ability to provide supportive and responsive HR services to employees.

• Strong understanding of Labor Law, Social Insurance, PIT and other statutory requirements.

• Proficient in using HRIS/ HCM and other HR technology solutions (Workday, BIPO, etc.). Comfortable with generating reports and managing data accuracy.

• Proficient in MS Office applications, esp. MS Excel (PowerBI is an advantage).

• Good communication skills

• Strong analytical, reporting and problem-solving skills

• Proactive mindset with a continuous improvement orientation and the ability to contribute to HR process optimization

• High level of accuracy, integrity and confidentiality

Our commitment to you:

• Hybrid flexible working that focuses on outcomes over hours.

• Holistic rewards package covering your financial, physical & mental health.

• Multi-directional career development across all levels.

• Inclusive benefits like equal paternity leave, supporting all employees in work-life balance.
  
  

At PropertyGuru, you’ll be part of a Top Employers Certified* company that puts people at the heart of everything we do.