Job Description
JOB DESCRIPTION
JOB TITLE: Translation Coordinator – Vietnam
JOB GRADE: 20
BUSINESS UNIT: Orbis Global Programes
EMPLOYMENT TERMS: Limited-Term (Over 6 months) Full-Time
COUNTRY OFFICE/DEPT: Vietnam
APPROVED BY: Ngoc Pham - Country Director
DATE: April 26
JOB SUMMARY
The Translation Coordinator supports Orbis’s goal of ending avoidable blindness by overseeing the end-to-end translation process of e-learning and related digital content into Vietnamese for eye care professionals in Vietnam.
The Translation Coordinator works closely with translators, localisation vendors, subject matter experts and internal stakeholders to ensure the translation of high-quality, culturally adapted online courses and related digital learning resources for eye health professionals, delivered through Orbis’s Cybersight platform.
The ideal candidate will have excellent project management skills, strong communication skills and a thorough understanding of translation workflows and tools.
LOCATION
Hanoi, Vietnam
REPORTING & WORKING RELATIONSHIPS
The Translation Coordinator reports to the Program Officer. This position works closely with the Telehealth team, the Clinical Services team, Orbis Volunteer Faculty, Orbis Vietnam and ophthalmic teams and translation agencies and vendors.
ESSENTIAL JOB FUNCTIONS / KEY AREAS OF RESPONSIBILITY
- In coordination with the Orbis Vietnam team, Clinical Training team and Cybersight team, oversee the workflow of multiple translation projects, distributing projects among translation agencies/vendors and ophthalmic staff and volunteers
- Support the sourcing, hiring and managing of relationships with translators, translation agencies, vendors and voiceover/subtitling services, including quotation processing and invoice management
- Collate, review and prepare online course content and related materials for translation, including coordinating video transcriptions
- Troubleshoot and resolve any technical issues related to translations
- Liaise with ophthalmology subject matter experts on specific questions, terminology or comments from translators and maintain terminology databases, translation memories and style guides
- Coordinate review and proofreading of translated content
- Integrate AI-powered translation within translation and voiceover projects, as appropriate
- Implement quality control processes to ensure high standards and accuracy of translated content, including technical accuracy (ophthalmic terminology) and cultural adaptation
- Ensure translated content is in required final state for hand-off to Cybersight online course programmers and work closely with digital learning team on implementing localised content
- Oversee beta testing of programmed online courses
- Maintain project documentation, source files and records
- Coordinate translation of other materials (e.g. for communications, fundraising), as required
QUALIFICATIONS & EXPERIENCE
- Bachelor’s degree or equivalent in Languages, Linguistics, Translation, Communications
- 3-5 years’ experience in managing translation projects, preferably in an educational or online learning context. Experience in the health sector is a bonus.
- Excellent project management skills, with proven experience in managing multiple projects simultaneously
- Strong vendor / agency relationship management
- Excellent proofreading skills
- Working knowledge of translation tools and software.
SKILLS & ABILITIES
- Native Vietnamese and fluent English (spoken and written).
- Knowledge of multimedia localization (voiceovers, subtitling)
- Knowledge of cultural nuances and context in translations.
- Excellent interpersonal and communication skills (verbal and written); the ability to interact and collaborate effectively with people of diverse cultural and professional backgrounds.
- Strong organizational and planning skills with keen attention to detail: ability to manage multiple tasks and details efficiently while meeting deadlines.
- Ability to work independently, with minimal supervision.