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eClerx

Analyst

Mumbai, Maharashtra, IndiaPosted 2 months ago
hybrid

Job Description

We are looking for a professional with expertise in Voice of Customer (VOC), Social Analytics, and Social Listening to monitor, analyze, and interpret customer conversations across digital platforms. The role involves extracting actionable insights from social media, identifying trends, tracking brand sentiment, and supporting data-driven decision-making to enhance customer experience and business strategy.

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Analyst at eClerx | Renata