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Job Description
Company Information
Deutsche Telekom Global Business Solutions is responsible for serving Deutsche Telekom’s business customers around the world and provides a full array of integrated connectivity solutions to our customers, including Software-Defined Networking, MPLS/IPLS services, Enterprise mobility, advanced network management, network‐based security, unified communications and collaboration and consulting services.
Host Company Information
The unit Networks & Services International (NWI) develops, plans, implements and runs the international network infrastructure of DTAG and produces Intercarrier and Wholesale services for Deutsche Telekom Global Carrier. NWI supports the presales and post sales process, steers the service delivery and service assurance process and monitors the international production units in 25 countries.
About the Job
The Site Manager is the single point of contact for all UK Telehouse related tasks. The Site Manager will report to the team leader of Site Management located in Germany.
The position requires a highly independent work ethic and offers a high degree of freedom to organize the workload and opportunity to acquire updated skills based on new developments in the industry.
Responsibilities of the role:
• In this position, the Site Manager UK will work with the planning and rollout teams located in Germany to coordinate and realize Implementation Projects.
• Responsible for working with Telehouse providers and Vendors to request quotes, place orders, coordinate deliveries supervise installation and support finance and accounting for the purpose of securing installation Services, Air-conditioning, AC and DC Power, Space, Telecommunication Equipment and other parts like Cabinets, Cables, and Connectors Panels etc.
• Responsible for supporting the International Network Management Center (INMC) and other NOCs onsite with troubleshooting on Voice, IP, and Transport Equipment.
• You are the escalation point for the NOCs and is responsible for managing maintenance providers and keeping access lists up to date.
• Additionally, smaller installation, upgrades and changes will be performed by the Site Manager. These tasks are often performed outside of business hours.
Skills/Qualifications required
Recognized training in the field of electrical engineering, telecommunications, IT, or a degree with comparable content and several years of experience
Several years of hands-on field experience with testing as well as troubleshooting at the physical layer and basic knowledge of OTDR and OSA.
Knowledge of International Carrier/Wholesale business
Experience with the concept of Carrier Hotels, Data Center, Telehouse, Interconnections, NNIs, etc.
Hands on skills with installation and cabling of equipment like Routers and WDM Nodes as well as basic configuration skills via CLI and GUI.
Talent for improvisation and proactive engagement
Excellent English writing and speaking skills. Long ability to communicate with all levels of professionals on a global team
Flexibility to work outside of business hours and occasionally on weekends is essential..
Essential to be able to work Night Shift as this is required around customer migrations – predicted on average once a month or as business need dictate.
Other:
Ideal location – inside the M25 due to Customer Site visits and technical tasks
Company Benefits
- Internal training budget for development per year
- Wellness support and benefits
- Healthcare benefits – Private Healthcare, dental, eye care and health check benefits
- Double Matching Pension Scheme
- Service-related annual leave increments
- Life Assurance and Group Income Protection Benefit
- Catalogue of Voluntary Flexible Benefits including, Critical Illness, Partner Life Assurance, Annual Partner Health Check, Cycle to work
- Recognition Scheme including peer to peer feedback, long service, and team awards.
- Car allowance may be relevant (role dependant)