Technical Manager

Cabot Corporation (NYSE: CBT) is a leading global specialty chemicals and performance materials company headquartered in Boston, Massachusetts, USA.

Our businesses deliver a broad range of products and solutions to customers in every corner of the globe, serving the transportation, infrastructure, environment and consumer industry sectors. We bring the power of innovative chemistry to solve customers' challenges today while preparing them to meet tomorrow’s needs. Our commitment to innovation is driven by a passion to advance our customers' businesses through our deep understanding of their applications and the global trends that impact their operations.

If you do not meet every requirement, or your experience is slightly different that what we have listed, we still encourage you to apply! 

Job Requirements (Principal Responsibilities)

• Directs work of professional engineers and Quality specialists engaged in the review and modification of product specifications and analysis of quality variables and indicators.  Works closely with global product line organization, R&D, manufacturing and plant engineering to develop new processes and testing procedures that optimize product-based quality, customer satisfaction, environmental compliance and safety.

• Ensures effective resolution of customer problems and quality issues.  Promotes open communication with customers via multiple channels, including one-on-one meetings, Quality Improvement Teams, electronic database, and others.

• Develops and manages quality assurance program for plant. Leads on-going review of quality definitions, evaluation and measurement of standards that balance customer current and anticipated needs with Cabot’s capabilities. Through subordinate supervisor, directs activities of plant Quality Laboratory, including in-process and final testing and quality analyses.

• Leads development and execution of process improvement initiatives. Manage the continuous improvement process within the local organization including control and statistical methods. Plan, prepare and monitor departmental budgets and expenditures.

• Oversees MOC technology, including approval of proposed changes in processes and procedures.  Ensures consistency of practices, compliance with ISO standards, and compatibility with enterprise-wide system.  Validates that all changes have a positive impact on quality, cost, and customer aspects. 

• May have additional responsibilities depending on plant organizational structure.

• Provides leadership and direction to staff and establishes goals and objectives. Effectively practice Performance Based Management by coaching and developing employees, direct as well as matrix reports, and assuring effective alignment with the matrix functions.

• Supports efforts to implement and maintain the Responsible Care® Management System in line with the requirements of the RC14001®   technical specification, as applicable to the site/region.

Competencies (Knowledge, Skills and Behaviors)

• Knowledge of Cabot’s business/product strategies and objectives.  Knowledge of Cabot product properties, performance and related specifications. Statistical process control, QA/QC techniques, continuous improvement planning process, ISO theories and practices.

• Knowledge of customer services practices and techniques.  Understanding of customer products and business issues. Knowledge of technology and systems supporting enterprise-wide processes, quality-specific data, change management, customer issues, and others.

• Proven leadership skills; ability to work collaboratively with cross-functional partners, customers and external vendors to solve product quality issues. Ability to lead and motivate staff, provide job and career coaching and guidance. 

• Ability to anticipate needs, procure and organize resources, set goals and priorities. 

Education/Experience

• Bachelor/University Degree in Business, Science or Engineering, and 6-10 years of technical experience in quality in a manufacturing environment, including 3 years of prior management experience.

At Cabot, we bring the power of innovative chemistry and a spirit of partnership with our customers to advance solutions that will enable a sustainable future. Our strength in research and development is a major reason why we have been an industry leader for more than 135 years in products such as reinforcing and specialty carbons, battery materials, aerogel, fumed metal oxides, inkjet colorants, masterbatches and conductive compounds.

Our employees around the world are united by our shared purpose: Creating materials that improve daily life and enable a more sustainable future. Through our corporate strategy, “Creating for Tomorrow,” we are focused on our core strengths to lead in performance and sustainability – today and into the future.