Job Description
The Military/Marine Application Engineer (AE) has four core functions: product selection & quoting, customer support/troubleshooting & problem solving, product/market training, and production/testing/manufacturing support. The AE works with Channel Partners (Shipyards, Govt Contracting Officers, Military Dealers, System Integrators), Military/Marine Sales team and PSG Sales Managers across the globe. Promote new products and identify new product opportunities. Problem solves with Sales, Technicians, Engineers, and others. Coordinates and conducts training to various levels of staff, customers, distributors, and end users.
What You’ll Do
- Delivers rapid, accurate and efficient answers to incoming inquiries.
- Provides technical support with product selection, system design, and/or fluid transfer.
- Prepares and conducts application related training.
- Learns and understands regulations & design practices relevant for critical applications.
- Reviews special requests and scopes solutions that enhance existing products for unique market needs.
- Supports manufacturing, production, assembly, and testing of Military/Marine products.
- Generate test reports and other non-hardware deliverables and prepare submittals to customers.
- Participates in meetings, seminars, trainings, and trade shows to stay informed of broader market trends.
- Interfaces with other functional areas in the development of new products, services, or solutions.
- Other duties as required in the support of business activities.
What You’ll Bring
- Bachelor’s degree in engineering
- 1-3 years of experience or experience in technical sales, product management, or engineering.
- Reasoning Ability: Ability to define problems, collect data, establish facts, draw valid conclusions with incomplete information, and communicate.
- Computer Skills: Microsoft Office (Word, Excel, Outlook, Teams), ERP systems (SAP, Oracle), and web-based tools.
- Certificates and Licenses: Professional licensure is a plus.
The Ideal Candidate Will Also Bring
- Problem Solving: Identifies and resolves problems in a timely manner, even when lacking complete information; Gathers and analyzes information skillfully; Develops alternative solutions; Uses reason in emotional contexts.
- Customer Focus: Considers customers a priority. Take ownership to solve customers’ problems.
- Teamwork: Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Builds morale; Recognizes accomplishments of other team members.
- Oral Communication: Listens and gets clarification; Responds well to questions; Speaks clearly and persuasively in both positive and negative situations; Participates in meetings.
- Written Communication: Writes succinctly; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
- Quality Management: Looks to improve and promote quality; Demonstrates accuracy and thoroughness.
- Ethics: Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values; Treats others with respect and consideration.
- Professionalism: Approaches others tactfully; Reacts well under pressure; Accepts responsibility for own actions; Follows through on commitments.
#LI-GP1
PSG® is the global pump, metering and dispensing-solution expert, enabling the safe and efficient transfer of critical and valuable fluids that require optimal performance and reliability in applications where it matters most. Additionally, PSG is a leading provider of flow meters designed to reduce waste and downtime while accurately measuring, monitoring and controlling the distribution of fluids. Headquartered in Downers Grove, IL, USA, PSG is comprised of several world-class brands, including Abaque®, All-Flo™, Almatec®, Blackmer®, Ebsray®, em-tec®, Griswold®, Hydro™, Malema™, Mouvex®, Neptune®, PSG® Biotech, Quantex™, Quattroflow®, and Wilden®. PSG products are manufactured on three continents – North America, Europe, and Asia – in state-of-the-art facilities that practice lean manufacturing and are ISO-certified. PSG is part of the Pumps & Process Solutions segment of Dover Corporation. For additional information on PSG, please visit psgdover.com.
We thrive on winning and being number one; and are always looking to add the best and brightest to our talented team of professionals. PSG offers a unique combination of the both small company atmosphere: with an ownership mindset that allows you to make close-to-the-customer decisions; an innovative approach in seeing beyond what is possible today and entrepreneurial spirit in the pursuit of new opportunities; combined with benefits of a large company’s scale, tools, expertise, and financial strength with Dover. Join PSG, a growing global company where your curiosity, hard work and ambition is rewarded with exceptional career opportunities in a friendly & fast paced environment.
PSG is part of the Pumps and Process Solutions segment of the Dover Corporation® (NYSE: DOV). Dover is a diversified global manufacturer and solutions provider with annual revenue of over $7 billion. We deliver innovative equipment and components, consumable supplies, aftermarket parts, software and digital solutions, and support services through five operating segments. Recognized for our entrepreneurial approach for over 65 years, our team of over 24,000 employees takes an ownership mindset, collaborating with customers to redefine what's possible.
Work Arrangement: Onsite
Bonus Eligible: This position is eligible to earn a discretionary bonus based on performance metrics and other criteria outlined in our applicable bonus plan.
We consider several job-related, non-discriminatory factors when determining the pay rate for a position, including, but not limited to, the position’s responsibilities, a candidate’s work experience, a candidate’s education/training, the position’s location, and the key skills needed for the position. Pay is one of the Total Rewards that we provide to compensate and recognize employees for their work.
Benefits: Benefits for this position include: a 401(k) savings plan with employer contributions; medical, dental and vision insurance; wellness programs; health savings account, health care and dependent care flexible spending accounts; company paid short-term disability and long-term disability; company paid employee basic life and AD&D insurance; supplemental employee and dependent life insurance; optional accident, hospital indemnity and critical illness insurance; adoption, surrogacy, and fertility benefits and assistance; commuter benefits; parental, military, jury duty, and bereavement leaves of absence; paid time off, including 13 paid holidays per calendar year, paid vacation days annually, paid sick leave hours annually or as provided under state and local paid sick leave laws; business travel services; employee discounts; and an employee assistance program that includes company paid counseling sessions and legal services. Eligibility for benefits is governed by applicable plan documents and policies.
All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.
Attention Applicants: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact [email protected] for assistance with an accommodation. Kindly specify Job Requisition Number / Job Title and Location in response.
Fraudulent Recruiting Disclaimer: Dover Corporation and our affiliated operating companies want to alert applicants to internet job posting fraud, where parties posing as Dover employees, recruiters, or other agents, try to engage with online candidates in an attempt to steal personal and/or financial information. We do not endorse or engage in any recruitment practices that involve payment or personal information outside of our official application and hiring process. Please verify the authenticity of an invitation to apply for a job, or for a job offer by contacting us directly through our Dover and affiliated operating company websites at https://careers.dovercorporation.com/. To learn how you can protect yourself, review our Recruitment Fraud Notice on our careers site.
