Customer Systems Advocate

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Customer Systems Advocate in United States.

This role is a highly customer-facing, technical coordination position focused on ensuring the stability and operational health of key customer accounts in elevated support states. You will act as the central point of contact during complex incidents, helping align engineering, support, and third-party teams to resolve issues quickly and effectively. The position requires strong technical fluency in industrial automation and warehouse systems, paired with the ability to communicate clearly with both engineers and senior customer stakeholders. You will manage ongoing account health, drive incident resolution, and ensure structured follow-through on corrective actions. Operating in a fast-paced, high-stakes environment, you will play a critical role in maintaining customer trust during disruptions and transitions. This is an ideal opportunity for someone who thrives at the intersection of technical troubleshooting, customer advocacy, and cross-functional coordination.

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Customer Systems Advocate in United States.

This role is a highly customer-facing, technical coordination position focused on ensuring the stability and operational health of key customer accounts in elevated support states. You will act as the central point of contact during complex incidents, helping align engineering, support, and third-party teams to resolve issues quickly and effectively. The position requires strong technical fluency in industrial automation and warehouse systems, paired with the ability to communicate clearly with both engineers and senior customer stakeholders. You will manage ongoing account health, drive incident resolution, and ensure structured follow-through on corrective actions. Operating in a fast-paced, high-stakes environment, you will play a critical role in maintaining customer trust during disruptions and transitions. This is an ideal opportunity for someone who thrives at the intersection of technical troubleshooting, customer advocacy, and cross-functional coordination.

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

 Why Apply Through Jobgether? 

 

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

 

 

#LI-CL1