Job Description
The Gig:
Virgin Voyages is seeking a highly organized and detail-oriented Wedding Coordinator to support the continued growth and operational execution of our Weddings & Celebrations program. This role will partner closely with the Groups Planning & Delivery Lead to coordinate the planning, logistics, and execution of onboard weddings, proposal packages, and celebration experiences across the fleet.
As the Weddings program continues to scale in revenue, sailor volume, and operational complexity, this role will serve as a key operational support function focused on delivering seamless execution and elevated Sailor experiences throughout the planning lifecycle.
The ideal candidate thrives in a fast-paced, highly dynamic environment, demonstrates exceptional organizational and communication skills, and is passionate about creating unforgettable milestone experiences aligned with the Virgin Voyages brand.
Travel may be required to support onboard execution and operational needs.
This gig is based at VVHQ - our swanky Virgin Voyages Head Office in Plantation, FL where we follow a hybrid work environment. We can't wait to 'sea' you in person during our Collaboration Days, Tuesdays, Wednesdays, and Thursdays, while you enjoy Mondays and Fridays' as remote days.
What You'll Be Up To:
Support the operational planning and execution of onboard wedding and celebration programs across the fleet
Coordinate day-to-day planning logistics and timelines for wedding and proposal experiences
Manage sailor communication and follow-up throughout the planning lifecycle
Prepare, maintain, and distribute operational documentation, including Planning Documents, event timelines, manifests, venue details, and execution grids
Manage manifest updates and coordinate booking-related operational changes in alignment with established processes
Partner closely with shipboard and shoreside teams, including Hotel Operations, Entertainment, Food & Beverage, Sailor Services, Revenue, Circles, and Terminal Operations, to support seamless event execution
Coordinate venue logistics, setup requirements, contingency planning, and operational readiness for wedding and special event programming
Support entertainment and vendor coordination, including music requests, décor needs, and onboard activation logistics
Assist with onboard execution support and troubleshooting to ensure smooth delivery of Sailor experiences
Maintain operational tracking tools and internal planning systems to support alignment across departments
Support special voyages, proposal packages, and celebration-related experiences as the program continues to expand
Assist with process documentation, workflow improvements, and operational optimization initiatives
Build strong relationships with internal and external stakeholders to maintain a high level of service and execution quality
Participate in site inspections, ship visits, onboarding support, and operational walkthroughs as needed
Partner with shoreside and shipboard teams post-voyage to support reconciliation and operational follow-up as required
Perform other job-related functions as assigned
Superpowers Required:
Bachelor’s degree preferred
Excellent written and verbal communication skills with both internal and external partners
Strong organizational skills with exceptional attention to detail
Ability to manage multiple projects simultaneously in a fast-paced environment
Strong problem-solving skills with the ability to adapt quickly to operational changes
High level of professionalism and guest service orientation
Ability to independently manage tasks with strong follow-through and accountability
Experience working cross-functionally with multiple operational stakeholders
Advanced proficiency with Google Workspace and/or Microsoft Office programs
Experience with project management tools and operational tracking systems preferred
Seaware experience preferred
Cruise, hospitality, events, weddings, or group operations experience strongly preferred
Willingness to travel in support of onboard operational execution as needed
What Matters to Us:
At Virgin, your personality matters as much as how good you are at what you do. We want you to bring it to our hangout spot and help make the place even better. So, we won’t be surprised to hear that when people talk about you they say you are clever, on top of it, able to think ahead, intuitive, passionate and someone people respect and enjoy working with because you make things happen.
Virgin Voyages is committed to being an Equal Opportunity Employer and encourages applications from qualified, eligible applicants regardless of their sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy and maternity. Our greatest strength comes from our ability to come together as unique individuals -- we seek to always embrace and celebrate our differences, providing an inclusive workplace environment that allows you to be your best self.
Virgin Voyages is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Virgin Voyages via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Virgin Voyages HR/Recruitment will be deemed the sole property of Virgin Voyages. No fee will be paid in the event the candidate is hired by Virgin Voyages as a result of the referral or through other means.
