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Technical Account Manager, Google Public Sector, National Security
Posted Today
Job Description
- Lead technical activities across multiple work streams with key stakeholders or delivery partners that focus on cloud architectural advisory, operational excellence, and compliance.
- Collaborate with product and engineering teams as a customer advocate focused on new products, features, and bug fixes that benefit government and education customers.
- Partner with support, product engineering, and site reliability engineering to plan for customer events and launches, and work with customers and support to guide issues/escalations to resolution.
- Manage stakeholder relationships as trusted technical advisor, lead quarterly reviews, host executive sessions, and develop tactical plans that foster successful technical outcomes.