Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About our property:

Moments away from the rest of the world, but a world away from it all, Stonewall Resort is a truly unique lakeside destination for vacations, meetings, weddings, reunions, and romantic getaways. Our rustic yet elegant Adirondack-style lodge and spectacular cottage collection is perched alongside quiet lake waters and the Arnold Palmer Signature Golf Course, while surrounded by 1,900 picture-perfect, “Close to Nature” park acres. 

What you will have an opportunity to do:

We are looking for a highly motivated Banquet Server to join our team!  This individual will help to set up and prepare banquet room for banquet functions, serve and bus tables as well as clear and tear down banquet rooms at the end of the function.

If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property! 

Your role:

Responsible for providing consistent quality service through professional food and beverage service in the Banquet department.

ESSENTIAL FUNCTIONS OF THE POSITION

Carry out policies and procedures of Stonewall Resort and Benchmark Hospitality. Ensure that liquor laws and liquor rules of the State of West Virginia and the beverage service policies of Stonewall Resort are strictly adhered to. Knowledge of Triple "A" Four Diamond service standards. Knowledge of drink recipes and wine service. Serve beverages in proper glassware with proper garnish. Properly present liquor on banquet bars. Ensure proper set up of the back bar table for banquet bars. Follow details on function sheets regarding set-up, service, and breakdown of beverage functions. Maintain lines of communication with supervisors and guests to ensure that all needs are fulfilled. Attend all meetings as required. Knowledge of property layout and ability to direct guests utilizing daily event and function sheets. Responsible for accuracy of any "add-on" sheets. Maintaining uniform and grooming standards as outlined in the employee handbook. Always maintain product on the bar and house bank during function. Maintain accurate pouring and collection of payment for all drinks. Provide assistance in other job classification as determined necessary by immediate superior. The banquet bartender will also need to be knowledgeable in the banquet servers requirements, and

       operate in the same manner as a server.

What are we looking for?

Customer service experience necessary.  Excellent organization, communication and leadership skills.

TOOLS, MACHINES, AND/OR EQUIPMENT USED

Glassware, oval trays, tray jacks, china, glass and silver, rolling bars, ice machine scoops, glass racks.

Compensation:

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Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.