TikTok Shop by Tokopedia - Account Manager, Electronics - Indonesia

About the Team The International Strategic Partnership (ISP) team is a specialized unit within Global E-commerce Indonesia Operations. It is tasked with propelling the growth of international (non-local) brands in the Indonesian market through strategic seller acquisition, partnership management, and category development.

Roles & Responsibilities:

• Build and maintain strong relationships with merchants and brands.
• Negotiate commercial deals and secure participation in campaigns and seasonal events.
• Identify growth opportunities and develop Joint Business Plans (JBPs) aligned with merchants' short- and long-term goals.
• Monitor and improve seller performance metrics, including cancellation rate, return rate, shipping lead time, and overall customer satisfaction.
• Manage merchants through scalable incubation programs, tools, and platform initiatives.
• Drive GMV growth and strengthen merchant performance on the platform.

Minimum Qualifications: Bachelor's degree or above.

• Minimum 3 years of experience in relevant categories, preferably Electronics.
• Strong network with brands and major merchants.
• Familiarity with social media and e-commerce ecosystems.

Preferred Qualifications:

• Strong negotiation and stakeholder management skills.
• Analytical and logical problem-solving ability.
• Good understanding of the electronics industry.
• Ability to collaborate across teams and adapt to a fast-changing environment.