Sales Support Specialist I

At Vitalant, the impact you make doing work that is purposeful, meaningful, and worthwhile is vital. As a member of our non-profit organization, you can be impact-inspired to provide vital clinical services to communities nationwide, vital products to those in need of a donor's generosity, or vital scientific research that advances blood safety worldwide.

Work Shift (if applicable):

Shift 1 (United States of America)

Job Description:

• Vitalant is seeking a Sales Support Specialist I 

  Dedicated to supporting our life-saving mission through donor recruitment and blood drive coordination. If you are customer-focused, results-driven, and inspired to make a meaningful impact, you’ll find a career built on purpose, an organization created to care, and a team committed to leading—together.

  Your impact as a Sales Support Specialist I is vital. You will support team collection goals by assisting with donor recruitment efforts and engaging blood drive coordinators to maximize participation, with a strong emphasis on acquiring first-time donors. While this role does not typically carry individual collection goals, you may assume responsibility for a territory when providing extended coverage. You will also help maintain existing blood drive accounts and support opportunities for growth.

  What to Expect

  Compensation:

  Hourly $29.03 $33.68

  Schedule:  M- F 8:30-5:00 pm occasional weekends/evenings

  Location: 2223 Eastman Avenue, Ventura, CA 93003, United States

  Our comprehensive total rewards support you, your family, and your future with:

  • Medical, dental, and vision insurance

  • 401(k) with 5% company match

  • Tuition assistance up to $5,000 per year

  • Free basic life and AD&D insurance

  • Free short- and long-term disability insurance

  • Paid time off

  • Employee Resource Groups

  • Recognition and perks

  As a Sales Support Specialist I, you’ll get to:

  • Coordinate and support virtual and onsite blood drives in alignment with enterprise goals.

  • Engage blood drive coordinators to increase donor participation and retention.

  • Assist with donor recruitment initiatives, including outreach to first-time donors.

  • Maintain accurate records and ensure data integrity using established systems.

  • Support special projects and assist with training and onboarding of new and existing staff.

  • Provide high-quality customer service to internal and external customers.

  • Ensure compliance with internal SOPs, external regulations, and software usage standards.

  • Collaborate with field teams and cross-functional partners to support operational success

#CSRAD

Location:

2223 Eastman Avenue Ventura, CA 93003

Job Category:

Sales / Community Outreach

Contact Information: [email protected]

If you are impact-inspired to help others, and making a difference is vital for you, you'll experience a career built on purpose, a company created to care, and a team committed to lead - together.