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Job Description
In this role you will be responsible for ensuring the accuracy and completeness of required reporting, remitting, and reconciling for the investors through the use of servicing system, database and reporting tools. Processes include, but are not limited to, loan sales, service release, regulatory compliance, escalated issues to minimize company risk for monetary loss, legal action, charge offs, repurchase requests and investor dissatisfaction. Assist in coordinating actions with other mortgage servicing departments, as needed, to achieve all requirements outlined in the servicing contracts for the investors.
Essential Duties and Responsibilities
Collect and assemble data from multiple sources and systems
Prepare document files for Investor review
Conduct research, interpret data and develop business solutions to enhance business results
Recommend action by analyzing and interpreting data, making comparative analyses
Monitor variance and identify trends
Maintain database by entering, verifying and backing up data
Researches and resolves loan and account variances and clears accounts in accordance with investor and regulatory guidelines
Works with Investor Reporting team members to resolve items within the investors accounts
Maintains and follows procedures and controls within the monthly process
Assists with internal and external audits
Heavy use of Microsoft excel for data analysis and reporting
Handle ad-hoc reporting or research as directed by management.
Attention to detail and strong organization skills important
Other duties as assigned
Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Expert MS Excel experience
SQL or other database reporting experience preferred
Knowledge of accounting principles and practices
Strong communication skills to interact with Senior Management and other business units.
Strong organizational and time management skills necessary
Ability to manage multiple tasks and shift priorities as appropriate to meet reporting deadlines and maintain reporting accuracy and analysis abilities with strong attention to detail
Self-motivated with strong attention to detail and excellent organization skills
Education and/or Experience
▪ Bachelor’s Degree▪ At least 1 year of Accounting experience▪ At least 1 year of Mortgage experience is required▪ At least 1 year of experience with Servicing Director is required▪ At least 1 year of experience in the Non-QM space is required
