Job Description
Company description Digitas is the Networked Experience Agency, built on the vision that we create magnetic experiences that earn the right for brands to exist in human networks. Today, and tomorrow. We deliver Networked Experiences by leveraging comprehensive data, technology, creative, media and strategy capabilities. Digitas delivers ambitious outcomes via unique solutions that include Creative Experiences, Integrated Media, Addressable Relationships, Social Marketing and Total Commerce. Digitas serves the world’s leading brands through a global network comprised of more than 5,500 employees across over 65 offices in 43 countries. In South Africa, Digitas is also expanding its Total Commerce capability into the Publicis Commerce capability and communities, offering Commerce solutions that combine CRM, data, media, and creative to drive customer engagement and business growth. The Digitas culture is made up of fearless, inventive and generous Unicorns of all kinds. Overview Mid-weight Strategist – Digitas / Commerce Capability – Cape Town Reporting into the Digitas Strategy Director Strategy at Digitas is a multi-disciplinary team spanning digital, experience, commerce, social, media, and integrated communications unified by a shared ambition to create connected experiences that move people and drive meaningful business outcomes. To further strengthen this capability, we are looking for a strategically sharp, commercially aware, and digitally fluent Midweight Strategist to join the team on a fixed-term contract basis. We are looking for a Cape Town based strategist who champions a modern approach to connected experiences, customer ecosystems, and integrated communications powered by insight, technology, data, creativity, and human understanding. This role requires someone who can contribute across: • digital and integrated strategy, • commerce and customer experience thinking, • connected communications planning, • research and insight generation, • presentation development, • reporting interpretation, • and ecosystem thinking. The successful candidate will work closely with senior strategy leadership across retained client business and new business opportunities, helping shape work that sits at the intersection of technology, creativity, commerce, culture, data, and human behaviour. You should be comfortable navigating fast-paced environments, managing multiple workstreams simultaneously, and collaborating across cross-functional teams. Sound like you? Read on. Responsibilities What you’ll do: • Support and contribute to the development of integrated digital, commerce, CX, communications, and customer experience strategies. • Contribute to strategic thinking across client business, transformation initiatives, and new business opportunities. • Conduct audience, category, competitor, cultural, behavioural, and platform research to uncover actionable insights. • Translate research, cultural signals, behavioural insights, and data into actionable strategic recommendations and presentation-ready storytelling. • Support the creation of pitch responses, strategic presentations, workshop outputs, and client-facing documentation. • Assist in developing connected ecosystem frameworks and experience thinking across digital touchpoints. • Bring modern integrated marketing and customer experience thinking into strategic outputs across channels and platforms. • Contribute to internal thought leadership, innovation initiatives, and capability development. • Leverage AI and emerging technologies responsibly to improve workflow efficiency, synthesis, and strategic exploration. • Form collaborative relationships across agency capabilities, partner teams, and third parties where required. Qualifications This role requires a strong strategic foundation (5 -6 years’ experience), combined with the ability to navigate fast-moving integrated environments and contribute meaningfully across multiple workstreams simultaneously. • 5 years’ experience in digital strategy, integrated strategy, communications planning, commerce strategy, customer experience strategy, social strategy, or integrated marketing • Previous agency experience preferred • Strong understanding of digital ecosystems, platform behaviour, commerce, customer experience, and integrated marketing environments • Proven ability to contribute to strategic development across digital campaigns, commerce, content, customer experience, social, and integrated communications workstreams • Comfortable conducting multi-faceted research and distilling key insights into actionable strategic thinking • Strong analytical and strategic thinker with the ability to balance data, creativity, and human behaviour • Strong presentation development, synthesis, and storytelling skills • Excellent written and verbal communication ability • Comfortable interpreting data, audience insights, behavioural signals, and performance reporting • Able to work collaboratively across strategy, creative, media, social, data, commerce, and technology teams • Strong communicator and presenter with the ability to articulate strategic thinking clearly and confidently • Naturally curious about culture, consumer behaviour, technology, commerce, and emerging digital trends • Ability to manage multiple priorities within fast-paced environments • Familiarity with prompt-based interaction and commonly used generative AI tools (e.g., ChatGPT, Gemini, Claude, Midjourney, Perplexity) is advantageous What We Offer • A dynamic, collaborative environment within a global network. • Opportunities to work on leading brands and innovative commerce solutions. • Access to training and development across data, tech, and strategy. • A culture of fearless, inventive, and generous unicorns. Additional information Personality Attributes: • Team player with the ability to work independently • Able to remain calm in a highly pressurised environment • Assertive • Proactive • Resilient • Approachable • Proactive • Energetic • Creative “out of the box” strategic thinker • Problem solver / solution driven • Meticulous with attention to detail • Curious, open and bold o Flexible to work beyond normal office hours (overtime if and when required) o Comfortable to work from the Publicis Groupe office (on-site) Culture commitment: We are the networked marketing agency, a full-service agency with modern creative & media, data, and technology services all under one roof. We are connected in the way we think and the way we work. At the heart of our company are great people that we call Unicorns. Our Unicorns are open, bold, and curious and love to solve complex problems for clients in unique ways. • We are approachable & globally supportive. • We are in this together and solution orientated. • We always do the right thing. • We are never afraid. Ready to make data magnetic? Apply now and help us shape the future of commerce through insight-driven experiences. Digitas is an equal opportunity employer and prohibits any forms of Discrimination or Harassment. We celebrate diversity and are committed to creating an inclusive environment for all our employees in line with our Employment Equity Plan. All appointments will be based on qualifications, experience and best fit but preference will be given to candidates from designated groups. Interested candidates must please submit a concise CV including a link to your portfolio. Only shortlisted candidates will be contacted. Should you not hear from us within 2 weeks after submitting your application, please consider your application as unsuccessful. Visit www.digitas.com/en-za for more on Digitas ZA.
This role requires a strong strategic foundation (5 -6 years’ experience), combined with the ability to navigate fast-moving integrated environments and contribute meaningfully across multiple workstreams simultaneously. • 5 years’ experience in digital strategy, integrated strategy, communications planning, commerce strategy, customer experience strategy, social strategy, or integrated marketing • Previous agency experience preferred • Strong understanding of digital ecosystems, platform behaviour, commerce, customer experience, and integrated marketing environments • Proven ability to contribute to strategic development across digital campaigns, commerce, content, customer experience, social, and integrated communications workstreams • Comfortable conducting multi-faceted research and distilling key insights into actionable strategic thinking • Strong analytical and strategic thinker with the ability to balance data, creativity, and human behaviour • Strong presentation development, synthesis, and storytelling skills • Excellent written and verbal communication ability • Comfortable interpreting data, audience insights, behavioural signals, and performance reporting • Able to work collaboratively across strategy, creative, media, social, data, commerce, and technology teams • Strong communicator and presenter with the ability to articulate strategic thinking clearly and confidently • Naturally curious about culture, consumer behaviour, technology, commerce, and emerging digital trends • Ability to manage multiple priorities within fast-paced environments • Familiarity with prompt-based interaction and commonly used generative AI tools (e.g., ChatGPT, Gemini, Claude, Midjourney, Perplexity) is advantageous What We Offer • A dynamic, collaborative environment within a global network. • Opportunities to work on leading brands and innovative commerce solutions. • Access to training and development across data, tech, and strategy. • A culture of fearless, inventive, and generous unicorns.
What you’ll do: • Support and contribute to the development of integrated digital, commerce, CX, communications, and customer experience strategies. • Contribute to strategic thinking across client business, transformation initiatives, and new business opportunities. • Conduct audience, category, competitor, cultural, behavioural, and platform research to uncover actionable insights. • Translate research, cultural signals, behavioural insights, and data into actionable strategic recommendations and presentation-ready storytelling. • Support the creation of pitch responses, strategic presentations, workshop outputs, and client-facing documentation. • Assist in developing connected ecosystem frameworks and experience thinking across digital touchpoints. • Bring modern integrated marketing and customer experience thinking into strategic outputs across channels and platforms. • Contribute to internal thought leadership, innovation initiatives, and capability development. • Leverage AI and emerging technologies responsibly to improve workflow efficiency, synthesis, and strategic exploration. • Form collaborative relationships across agency capabilities, partner teams, and third parties where required.