PHI Key Account Specialist

Job Description Summary

"Responsible for key account management at a local level, usually managing a small team or managing specific account(s)/relationships. Manage the business relationship and activities with key accounts in order to foster and extend the relationship & obtain the sales targets. Develop and maintain relationships with key stakeholders within accounts, developing deep understanding of customer challenges with respect to patients and identifying solutions that enhance patient care."

Job Description

Major accountabilities: 

• Responsible for driving sales, promotion and development in the designated accounts to reach commercial goals

• Develop customer development strategy, dedicated KAM action plans for assigned accounts, aligns on account objectives and executes.

• Lead the preparation of strategies and individual tactical plans and to give strategic input in terms of analysis, future potential and key programs required for the accounts

• Prepare and negotiate contracts, and guide initiatives that the company launches to target particular account

• Analyze market situation including competitive intelligence activities on key accounts and key competitors

• Organize customer events and other programs independently or with marketing/medical department, in line with agreed business tactical plans

• Contribute to the mapping of stakeholders, including segmentation and profiling and provide accurate and timely data for the Sandoz CRM system.

• Responsible for driving the sales operations plan and for achieving agreed sales and broader performance targets for own part of the organization.

• Develop an effective sales team through training and coaching or management of key commercial programmes

• Reporting of technical complaints / adverse events / special case scenarios related to Sandoz products within 24 hours of receipt

• Distribution of marketing samples (where applicable)

What you will bring to the role: 

• Bachelor's degree in pharmacy or any related field.

• 5+ years experience in sales, preferably in PHI business.

• Should have a strong problem-solving capability

• Strong presentation and communication skills

• Ability to collaborate effectively with cross-functional teams

• job location: Cairo

Why Sandoz?

Generic and Biosimilar medicines are the backbone of the global medicines industry. Sandoz, a leader in this sector, provided more than 900 million patient treatments across 100+ countries in 2024 and while we are proud of this achievement, we have an ambition to do more!

With investments in new development capabilities, production sites, new acquisitions, and partnerships, we have the opportunity to shape the future of Sandoz and help more patients gain access to low-cost, high-quality medicines, sustainably.

Our momentum is powered by an open, collaborative culture driven by our talented and ambitious colleagues, who, in return for applying their skills experience an agile and collegiate environment with impactful, flexible-hybrid careers, where diversity is welcomed and where personal growth is supported! 

Join us!

Commitment to Diversity & Inclusion:

We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

#Sandoz

Skills Desired