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Job Description
- Oversee the creation, execution, and legal compliance of work orders, ensuring terms are aligned. Review Operating procedures, functional and deployment plans and technology readiness.
- Develop and track key performance indicators to create comprehensive reports for stakeholders. Collaborate with vendor partners to ensure repair and warranty processes meet quality standards and remain on schedule.
- Work with stakeholders to define and implement secure supply chain and logistics protocols, ensuring compliance with all relevant regulations and standards.
- Prioritize and manage the backlog of fulfillment requests, ensuring timely delivery. Coordinate the delivery of equipment to customer sites, managing logistics, timing, and turn-up procedures.
- Assess site readiness, accept hardware shipments, and orchestrate the deployment of hardware and software components to ensure a smooth customer experience.
