Job Description
As a part of the global industrial organization Marmon Holdings—which is backed by Berkshire Hathaway—you’ll be doing things that matter, leading at every level, and winning a better way. We’re committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone’s empowered to be their best.
Railserve is hiring a dependable and organized Clerk in Cincinnati to support daily rail switching operations within an industrial rail environment. This is a full-time administrative support role responsible for assisting site operations through clerical, reporting, scheduling, and communication tasks that help keep daily operations running efficiently.Who We Are
Railserve is a leading provider of industrial railyard services across the United States and Canada. Our teams deliver on-site rail switching, material handling and transloading, track construction and maintenance, and locomotive service and repair for customers who depend on safe, reliable rail operations every day. With decades of industry experience, Railserve is built on a foundation of safety, teamwork, and operational excellence. We invest in our people, promote from within, and use innovative, safety-focused technology to keep railyards running efficiently. Learn more at Railserve
Job Description
The Clerk is responsible for performing clerical and administrative duties that support daily rail switching and operational activities at the site. This role assists with reporting, communication, scheduling, filing, and administrative coordination to help ensure operational efficiency and customer support.
This is a predominantly office-based position that works closely with operations personnel, customers, and site leadership while supporting the day-to-day administrative functions of the rail operation. Responsibilities include preparing reports, handling correspondence, maintaining schedules, answering phones, and assisting with operational documentation.
While most responsibilities are office-based, the position will occasionally require field activity such as walking track to verify railcar numbers and support operational accuracy within the rail yard.
The ideal candidate is organized, dependable, detail-oriented, and comfortable working in a fast-paced industrial environment. Previous clerical or administrative experience in industrial, logistics, transportation, or operational environments is preferred.
Railserve promotes from within and provides opportunities for long-term growth and advancement within operations and administrative leadership roles.
Schedule
• 11:00 AM – 7:00 PM shift
• 5 days per week
• Some weekend work may be required based on operational needs
Compensation
$21.50 – $22.50 per hour based on experience
Duties
• Compile data and prepare reports and business correspondence
• Open, sort, route, and respond to incoming and outgoing mail
• Communicate with customers, employees, and operations personnel regarding daily activities and operational information
• Answer telephones and assist with administrative support tasks
• Maintain records, files, reports, and operational documentation
• Complete work schedules, manage calendars, and coordinate appointments
• Operate office equipment and perform data entry tasks
• Walk rail track as needed to verify railcar numbers and support operational accuracy
• Support day-to-day operational and clerical activities at the site
• Maintain compliance with company safety procedures and policies
• Perform additional administrative duties as assigned
Job Requirements
• High school diploma or GED required
• 1–2 years of clerical or administrative experience preferred
• Industrial, logistics, or transportation environment experience preferred
• Strong communication and organizational skills
• Proficiency with Microsoft Office products including Word and Excel
• Ability to manage multiple priorities in a fast-paced environment
• Strong attention to detail and accuracy
• Ability to work well independently and as part of a team
• Reliable transportation required
• Ability to work in an industrial environment as needed
• Ability to walk rail track and work outdoors occasionally
• Must be able to pass a pre-employment drug screen and background check
What We Offer (Benefits)
Railserve is committed to being an Employer of Choice, offering competitive pay and a comprehensive benefits package:
• Medical, Dental, and Vision coverage
• Company-paid employee and dependent life insurance
• Company-paid sickness and accident income
• 401(k) with company match
• Annual safety shoe reimbursement
• Prescription safety wear
• Holiday pay
• Vacation
• Marmon employee discount program
Additional Information
• Predominantly office-based position within an industrial rail environment
• Occasional outdoor field work required including walking rail track to verify railcar numbers
• Exposure to rail operations, moving equipment, noise, and varying industrial conditions
• Frequent interaction with operations personnel, customers, and site leadership
• Safety-sensitive environment requiring compliance with company and customer safety standards
Grow With Us
Don’t worry if you don’t meet every qualification. Railserve values reliability, work ethic, and a willingness to learn. Our tools, technology, and processes continue to evolve, and we invest in training and developing our people for long-term success.
Railserve provides equal employment opportunities to all qualified individuals. We recruit, hire, train, promote, and compensate employees without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identity, protected veteran status, or any other protected characteristic under applicable law.
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Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law.
We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to [email protected], and please be sure to include the title and the location of the position for which you are applying.